Test Manager

• Job InformationDate Opened 07/22/2025 Industry Financial Services Salary €5.060 - €7.685 Job Type Full time Work Experience 6-8 years City Amsterdam State/Province Noord-Holland Country Netherlands Zip/Postal Code 1102 BH

Job Description As a Test Manager within the Tribe Payments – Cards area at ING, you will play a crucial role in aligning internal stakeholders (Business & IT) with external suppliers to ensure high-quality delivery of complex changes across Tribes. You are responsible for the end-to-end testing strategy, coordination, execution, and continuous quality improvement within a highly dynamic, multi-party environment.

Your core responsibilities include:

• Improving Quality Through Testing
• Define and implement robust test strategies (including third-party cooperation).
• Drive quality improvement initiatives to reduce production incidents and improve delivery predictability.
• Collaborate with both vendor test managers and internal stakeholders to set up effective testing processes.
• Implement and support regression testing frameworks across releases (both internal and supplier-delivered).
• Steer quality initiatives and elevate testing standards across the Payments organization.
• Ensuring Delivery Excellence
• Own testing and acceptance processes for project requirements.
• Collaborate closely with Business and external suppliers.
• Identify risks and manage issues proactively.
• Report bugs and monitor resolutions during E2E testing.
• Deliver structured and timely reporting to all stakeholder levels.
• Cross-Functional Collaboration
• Bridge communication and coordination across Tribes, departments, and organizational levels.
• Support functional and non-functional testing in a complex, end-to-end context.
• Guide and challenge IT engineers throughout the test lifecycle.
• Maintain a clear view of the IT landscape and collaborate with both technical and business teams.

Requirements We are looking for a proactive, energetic professional who takes ownership and enjoys collaborating across teams to achieve high-quality outcomes. You should be confident, detail-oriented, and capable of making impactful decisions.

Must-Have Experience & Skills:

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• Minimum 5 years of experience as a Test Manager in complex IT environments, ideally in banking or financial services.
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• Proven ability to define and execute test strategies and manage test planning, reporting, and issue resolution.
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• Experience with Agile methodologies and working in cross-functional teams.
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• Skilled in stakeholder management, from IT engineers to senior leadership.
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• Knowledge of test tools such as JIRA, ServiceNow, and test reporting platforms.
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• Strong communication and presentation skills tailored to different levels of the organization.
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• Deep understanding of IT concepts, including end-to-end testing, functional/non-functional testing, and test automation practices.

Preferred Qualifications:

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• Knowledge of ING's internal systems, workflows, and application landscape.
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• Prior experience in Payments/Card systems is a strong advantage.
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• Familiarity with international, multi-vendor setups.

Personal Traits:

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• Strong drive for delivery – you get things done.
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• An enthusiastic team player with a “make-it-happen” mindset.
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• Analytical and solution-oriented problem solver.
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• Confident, persuasive, and comfortable challenging the status quo.

Benefits What we offer:

• 12 months contract with the possibility of extension, aiming for internal employment at ING after 18 months.
• A 36 or 40 hour workweek with flexible hours and a hybrid working model (office and home-based).
• Salary range: €5.060 - €7.685 gross per month (based on 36 hours per week, based on experience).
• Additional benefits: holiday allowance, 13th month and pension contributions .
• Relocation services avaialable for international candidates.

Ready to strenghten the ING team? Do you recognize yourself in this profile and are you ready for a new challenge? Send us your resume and motivation and who knows; you might soon be our new colleague!