Restaurant Manager

Job Summary
We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional hospitality. As the Restaurant Manager, you will ensure that our guests receive outstanding service while maintaining high standards of food quality and safety. You will lead a team of staff members, manage inventory, and implement effective operational strategies to enhance the dining experience. Duties

• Manage a small team of 4 to 5 employees, ensuring efficient task delegation and smooth operations.
• Ensure strict adherence to health and safety regulations by all staff to maintain a safe and compliant work environment.
• Oversee the implementation of Standard Operating Procedures (SOPs) across all areas of the restaurant.
• Monitor customer satisfaction, promptly addressing complaints to enhance the dining experience and foster positive feedback.
• Ensure order accuracy and consistency, even during peak hours, to maintain service quality.
• Requisitions or purchases and examines foodstuffs from suppliers to ensure quality, plans menus, and monitors the quality of finished dishes
• Supervises and organizes and instructs kitchen staff and manages the whole restaurant
• Build rapport with guests to encourage repeat orders and strengthen customer loyalty.
• Maintain a clean and presentable restaurant at all times, ensuring the environment reflects high standards.
• Conduct pre-shift briefings with the floor team to communicate any unique game plans, special events, or evening objectives.
• Supervise special events (like birthday parties, Christmas parties, and other events) and promotions, ensuring smooth execution and exceptional guest experiences.
• Manage stock control, ensuring all essential items are readily available to prevent service interruptions.
• Oversee social media management, promoting creativity, innovation, and campaigns to boost brand visibility and drive sales.

Requirements

• Proven experience in a management role within the restaurant or hospitality industry.
• Strong leadership skills with the ability to manage a diverse team effectively.
• Knowledge of food safety standards is essential.
• Excellent communication skills with a focus on customer service excellence.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Experience in supervising staff and managing operational tasks efficiently.
• A passion for the restaurant industry and a commitment to creating memorable dining experiences.

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 36 monthsPay: £39,200.00-£43,250.00 per yearAdditional pay:

• Tips

Benefits:

• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay
• Store discount
• UK visa sponsorship

Schedule:

• Flexitime
• Monday to Friday
• Overtime
• Weekend availability

Education:

• Bachelor's (required)

Experience:

• Management: 1 year (required)

Work Location: In personApplication deadline: 08/05/2025
Reference ID: Restaurant manager / Shop manager (take-away food shop)