TV Streaming Platform Advisor – German Speaker in Lisbon

Do you enjoy streaming movies or watching live games in your spare time? Would you like to share your knowledge while supporting customers in one of Europe’s most dynamic capitals? Join a fast-growing telecommunications and entertainment company in Lisbon. Your responsibilities

• Advise customers and provide solutions regarding services by phone, email and chat
• Ensure a positive customer experience with professional and responsible interactions
• Meet the performance targets set by the project
• Contribute actively to the success of the department
• Guarantee high-quality service and customer satisfaction

Your profile

• Native level of German and good level of English required
• Passion for the entertainment industry, previous experience is an advantage
• Strong customer service skills and professional attitude
• Excellent listening and communication abilities
• Motivation to learn, develop and acquire new skills
• Dynamic, self-motivated and open-minded
• Team player, comfortable working in an international and multicultural environment

Working conditions

• Permanent contract with a three-month trial period
• Full-time position with rotating shifts from Monday to Sunday, between 8 am and 5 pm

Compensation and benefits

• 1100 € gross per month paid 14 times a year
• Monthly performance bonus up to 200 €
• Meal vouchers of 7.23 € per workday
• Partial reimbursement of transportation costs
• Private health insurance and dental plan after six months

For international candidates

• Reimbursement of flight costs up to 400 € after 6 months
• Twelve months of shared accommodation provided by the company with rental fee contribution

Additional perks

• Paid training and career development opportunities
• Work with leading global brands in the entertainment industry
• International and multicultural work environment

Life in Lisbon

• A colorful city with rich cultural history
• Affordable cost of living for a European capital
• Famous Portuguese cuisine and café culture
• Warm climate, Atlantic beaches and vibrant city life
• Large English-speaking and international community