UX Researcher, Product (Associate)
Jobright.ai
Boston,
Massachusetts,
United States
Design and Arts
H-1B
Job posted on July 28, 2025
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Job Description:
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Job Summary: SimpliSafe is a high-tech home security company dedicated to protecting homes and enhancing customer experience. They are seeking a UX Researcher for the Product team to influence their apps, hardware, and service initiatives through various qualitative and quantitative research methods, aiming to improve user experience and deliver actionable insights.
Responsibilities: • Take ownership of mid-sized UX projects, executing with significant autonomy after initial direction. • Proactively build and maintain strong relationships with cross-functional teams including UX, Product, and Engineering. • Adapt to project scope, playing both supportive and lead roles as needed. • Consistently contribute to projects, demonstrating strong communication and collaboration skills. • Present and deliver research insights and actionable recommendations with some oversight, confidently articulating decision-making rationale to team members. • Demonstrate a deep understanding of the user's journey and its impact on deliverables. • Execute and improve research processes, showcasing strong and capable engagement in standard design methodologies. • Use data to confidently communicate design decisions, rationales, and UX improvements that deliver measurable business impact to team members and stakeholders.
Qualifications:
Required: • A seasoned UX professional with experience using a variety of qualitative research methodologies, e.g. one-on-one interviews, usability testing, surveys, ethnographic-style fieldwork, and workshop facilitation • Proven track record of consistent and effective contributions to UX projects. • Strong communication and presentation skills, with an attention to detail. • Experience using AI to assist throughout the research process; including research planning, scripts, data collection, and analysis. • Expertise with research tools such as UserTesting.com, Qualtrics, Dovetail, and Google Forms.
Preferred: • Experience working closely with UX Designers, UX Content Strategists, PMs, Engineers, CX, and other cross-functional teams. • Experience working on research at the intersection of hardware, software, and service design; ideally, for digital consumer products and service delivery. • Degree in a human behavior-related field, such as Psychology, Human-Computer Interaction, Sociology, Communication, Information Science, Economics, or Computer Science. • Deep professional experience in applied research outside of academic training. This might include ethnographic-style fieldwork, design research, UX research, journalism, etc. • Willingness to travel once or twice per year to SimpliSafe's satellite offices in Richmond, VA.
Company: SimpliSafe is a home security company that designs, engineers, and sells cameras, smart lock, and wireless security alarm systems. Founded in 2006, the company is headquartered in Boston, Massachusetts, USA, with a team of 501-1000 employees. The company is currently Late Stage. SimpliSafe has a track record of offering H1B sponsorships.
APPLY NOW
Job Summary: SimpliSafe is a high-tech home security company dedicated to protecting homes and enhancing customer experience. They are seeking a UX Researcher for the Product team to influence their apps, hardware, and service initiatives through various qualitative and quantitative research methods, aiming to improve user experience and deliver actionable insights.
Responsibilities: • Take ownership of mid-sized UX projects, executing with significant autonomy after initial direction. • Proactively build and maintain strong relationships with cross-functional teams including UX, Product, and Engineering. • Adapt to project scope, playing both supportive and lead roles as needed. • Consistently contribute to projects, demonstrating strong communication and collaboration skills. • Present and deliver research insights and actionable recommendations with some oversight, confidently articulating decision-making rationale to team members. • Demonstrate a deep understanding of the user's journey and its impact on deliverables. • Execute and improve research processes, showcasing strong and capable engagement in standard design methodologies. • Use data to confidently communicate design decisions, rationales, and UX improvements that deliver measurable business impact to team members and stakeholders.
Qualifications:
Required: • A seasoned UX professional with experience using a variety of qualitative research methodologies, e.g. one-on-one interviews, usability testing, surveys, ethnographic-style fieldwork, and workshop facilitation • Proven track record of consistent and effective contributions to UX projects. • Strong communication and presentation skills, with an attention to detail. • Experience using AI to assist throughout the research process; including research planning, scripts, data collection, and analysis. • Expertise with research tools such as UserTesting.com, Qualtrics, Dovetail, and Google Forms.
Preferred: • Experience working closely with UX Designers, UX Content Strategists, PMs, Engineers, CX, and other cross-functional teams. • Experience working on research at the intersection of hardware, software, and service design; ideally, for digital consumer products and service delivery. • Degree in a human behavior-related field, such as Psychology, Human-Computer Interaction, Sociology, Communication, Information Science, Economics, or Computer Science. • Deep professional experience in applied research outside of academic training. This might include ethnographic-style fieldwork, design research, UX research, journalism, etc. • Willingness to travel once or twice per year to SimpliSafe's satellite offices in Richmond, VA.
Company: SimpliSafe is a home security company that designs, engineers, and sells cameras, smart lock, and wireless security alarm systems. Founded in 2006, the company is headquartered in Boston, Massachusetts, USA, with a team of 501-1000 employees. The company is currently Late Stage. SimpliSafe has a track record of offering H1B sponsorships.