Housing Administrator

About the RoleWe are seeking an organised and detail-oriented Administrator to support the effective delivery of our supported accommodation services.This is a key role within the organisation, ensuring accurate data collection, compliance documentation, and smooth day-to-day administrative operations. The successful candidate will understand the supported living environment and be confident liaising with multiple external agencies and professionals.Key Responsibilities

• Accurately collect, input, and maintain service user and property data on internal systems and databases.
• Ensure records are up-to-date, compliant, and maintained in line with GDPR and organisational standards.
• Provide general administrative support including filing, scanning, document management, and correspondence.
• Support the monitoring of compliance documentation (e.g., tenancy agreements, risk assessments, property certifications).
• Prepare reports and data returns for management, commissioners, and external stakeholders.
• Answer telephone and email enquiries professionally and efficiently.
• Liaise with external agencies including local authorities, housing benefit departments, social workers, healthcare professionals, and other partner organisations.
• Support appointment scheduling and coordination of meetings.
• Assist with maintaining property and service user documentation.
• Support audit preparation and regulatory inspections where required.

Requirements Essential:

• Previous administrative experience (ideally within housing, supported living, social care, or a related sector).
• Strong data entry skills with a high level of accuracy and attention to detail.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information sensitively and in accordance with GDPR.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Confidence communicating with a range of professionals and external agencies.

Desirable:

• Knowledge or experience of supported accommodation or supported living services.
• Understanding of housing compliance and regulatory requirements.
• Experience using case management or housing management systems.
• Awareness of safeguarding principles in adult services.

Personal QualitiesWe are looking for someone who is:

• Highly organised and methodical
• Professional and approachable
• Able to manage competing priorities
• Comfortable working both independently and as part of a team
• Calm and solution-focused in a busy environment

What We Offer

• Competitive salary
• Annual leave in line with statutory entitlement (pro rata if part-time)
• Ongoing training and development
• Supportive team environment
• Opportunity to contribute to meaningful community-based services

If you would like to apply, please submit your CV and a covering letter outlining your suitability for the role to: admin@intuhousingsolutions.com by 1st March 2026.Job Type: PermanentPay: £13.50 per hourExpected hours: 35 per weekBenefits:

• Employee mentoring programme
• Referral programme
• UK visa sponsorship

Work Location: In person