IT Support Engineer – Gilmour Space Technologies

IT Support Engineer | Gilmour Space Technologies Support the technology behind Australia's next generation of space innovation. Gilmour Space Technologies is seeking an IT Support Engineer to provide technical support and maintain critical IT systems that support rocket development, manufacturing, testing, and launch operations. This is an exciting opportunity to work in a fast-paced aerospace environment where technology plays a vital role in mission success. Key Responsibilities: Provide Level 1 and Level 2 technical support to employees across the business Troubleshoot hardware, software, network, and connectivity issues Configure and deploy laptops, desktops, mobile devices, and peripherals Manage user accounts, access permissions, and IT asset inventories Support Microsoft 365, Azure Active Directory, and collaboration platforms Monitor and maintain network infrastructure, Wi-Fi, VPN, and business systems Assist with cybersecurity initiatives, security updates, and compliance requirements Create technical documentation and contribute to IT process improvements Skills & Experience: Degree or Diploma in Information Technology, Computer Science, or a related field Experience in IT support, help desk, or systems administration roles Knowledge of Windows operating systems, Microsoft 365, Azure, and Active Directory Understanding of networking fundamentals including TCP/IP, DNS, and DHCP Experience with endpoint management and device support Strong troubleshooting, communication, and customer service skills Preferred Qualifications Experience supporting engineering, manufacturing, or industrial environments Knowledge of cloud infrastructure and cybersecurity best practices Experience with IT projects, system upgrades, and automation initiatives Why Join Gilmour Space Technologies? Work at the forefront of Australia's growing space industry Support innovative aerospace and engineering projects Join a passionate and high-performing team Enjoy opportunities for professional growth and career development Contribute to technology that helps shape the future of space exploration Apply now and play a key role in supporting the systems that power Australia's space missions. Pay: From $8,330.00 per month Benefits:

• Dental insurance
• Employee mentoring program
• Extended annual leave
• Health insurance
• Life insurance
• Parental leave
• Professional development assistance
• Salary packaging
• Visa sponsorship
• Vision insurance

Work Location: In person