Vacancies

Servicenow ITSM

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Servicenow ITSM
Raas Infotek

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Charlotte, North carolina, United States
Classification symbol Information Technology
H-1B
Job posted on August 15, 2025
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Job Description:
Hi, I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Job Role:Servicenow ITSM Location: Charlotte, NC (On-site) Visa: h1B with PP ,EAD,USC Job Description: should be at least CSA and CAD certified
  • Ideal candidate must be self-motivated with a proven track record in ITSM, and comfortable in the dynamic atmosphere of a technical organisation with a rapidly expanding customer base.
  • Candidate must be organised and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, and REST/SOAP.
  • Strong communication, Strong presentation and writing skills.
  • Experience with the development and implementation of ServiceNow ITSM modules – Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request, Asset Management or other ITSM applications.
  • Experience with extending the ServiceNow schema to custom applications.
  • Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
  • Understands technical and functional design requirements related to ServiceNow.
  • Create and manage scripts and workflow.
  • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell.
  • A fundamental understanding of ITSM, ITIL or CMDB and Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system.
  • Experience with ServiceNow client- and server-side Javascript and the ServiceNow APIs
  • Scripted Web Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
  • Customising ServiceNow using UI Pages, UI Macros & CMS using CSS, HTML, Jelly.
  • Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.
  • Experience with ServiceNow's ServiceWatch and/or Discovery tools
  • Experience presenting and conducting demo reviews with client stakeholders
  • Resources should be at least CSA and CAD certified; any other certification will be an added advantage.


-- Thanks & Regards Ritik Sahu || Raas Infotek Direct No: 302 286 9939 Ext: 109 Email: ritik.sahu@raasinfotek.com LinkedIn:https://www.linkedin.com/in/ritik-sahu-745129193/
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