Store Manager

About the companyWelcome to Momentea, your go-to spot for delightful bubble tea. We're dedicated to exceptional customer service and crafting personalized drinks, from classic favorites to innovative creations.Are you passionate about operations management and ready to lead a team to success? We are seeking a Store Manager who will oversee operates smoothly and efficiently.Key Responsibilities:

• Reporting and Performance Management:
• Prepare and submit regular reports on store performance, including sales figures, cost margins, and operational issues.
• Analyze sales data and cost reports to identify trends and areas for improvement.
• Provide coaching and support to store managers to enhance performance.
• Monitor customer complaints, coordinate resolutions, and implement preventative measures.
• Develop and monitor key performance indicators (KPIs) to ensure meet targets.

1. Training and SOP Compliance:

• Conduct training sessions for new products and updates to standard operating procedures (SOPs).
• Address specific improvement areas identified through inspections.
• Regularly review and ensure compliance with SOPs across all stores.

2. Equipment Maintenance and Hiring:

• Ensure all equipment is properly maintained, functional, and safe for use.
• Participate in the recruitment process to select qualified candidates for store positions.

3. Marketing Campaign Collaboration: Collaborate with the marketing team to plan and execute effective marketing campaigns.Qualifications:

• Proven experience in operations management, ideally overseeing multiple store locations.
• Strong analytical skills with the ability to interpret sales data.
• Excellent communication and coaching abilities.
• Knowledge of retail SOPs and experience in equipment maintenance.

So if this sounds like you, Please send your resume to [email protected]We look forward to receiving your application!- Work Authorization: Australia (Required)Job Type: Full-timePay: From $55,000.00 per yearBenefits:

• Employee discount
• Professional development assistance
• Visa sponsorship
• Work from home

Supplemental pay types:

• Performance bonus

Experience:

• Management: 1 year (Preferred)

Language:

• Chinese (Preferred)

Work Authorisation:

• Australia (Required)

 Work Location: In personExpected Start Date: ASAP