Talent & Culture Manager

Organization- Wild Dunes Resort

Summary

The Talent & Culture Manager is a strategic partner within Wild Dunes Resort’s Human Resources team, responsible for leading talent acquisition, workforce planning, and staffing strategies that support both year-round and seasonal business demands. This role ensures the resort attracts, hires, and retains top talent while delivering an exceptional candidate, hiring manager, and employee experience. This is not a Remote position.

This position combines hands-on recruiting leadership with forward-thinking workforce planning, relationship building, and process innovation. The ideal candidate is highly collaborative, solutions-oriented, and skilled at developing creative staffing strategies and talent pipelines in a dynamic, hospitality-driven environment, while championing Wild Dunes Resort’s culture through impactful onboarding initiatives and service-focused training.

Key Responsibilities

Workforce Planning & Talent Strategy

• Develop and execute a comprehensive annual staffing plan aligned with business goals, seasonality, and occupancy forecasts
• Conduct annual and ongoing staffing needs assessments in partnership with Department Leaders
• Design and implement seasonal staffing strategies, including high-volume hiring plans to support peak periods
• • Responsibility of Off-site Housing for applicable Seasonal Staff.
• Monitor workforce trends and develop proactive solutions to ensure talent readiness

Talent Pipeline Development & Sourcing

• Build and maintain strong relationships with internal leaders, candidates, and external partners
• Establish and manage partnerships with the Convention & Visitors Bureau (CVB) and workforce programs such as ICEP, Trident Technical College, and International Partners for recruitment of J1, F1 and H2B work cultural exchange programs.
• Create and implement innovative sourcing strategies and new staffing resources to attract diverse, qualified candidates
• Represent the resort at job fairs, community events, and workforce development initiatives

Recruitment & Candidate Experience

• Lead full-cycle recruitment efforts to ensure timely filling of all open roles
• Coordinate interview scheduling and ensure a seamless, high-quality candidate experience
• Support high-volume and seasonal recruiting needs, stepping in as needed to meet hiring demands
• Drive improvements that enhance hiring manager satisfaction and candidate engagement

Selection & Hiring Operations

• Ensure effective collaboration with hiring managers to support selection decisions
• Maintain strong communication throughout the hiring process
• Exercise sound judgment and escalate issues appropriately when needed

Onboarding & Pre-Employment Processes

• Oversee new hire onboarding, including paperwork, HR systems entry, orientation coordination, and I-9 compliance
• Initiate and support immigration and housing processes as needed
• Ensure a smooth transition from candidate to employee with a strong first-day experience

Process Improvement & Innovation

• Identify opportunities to enhance recruiting processes, tools, and systems
• Utilize data and insights to improve time-to-fill and overall hiring efficiency
• Generate and implement new ideas and creative staffing solutions to strengthen talent pipelines
• Lead talent acquisition projects focused on continuous improvement and operational excellence

Reporting, Metrics & Operations

• Maintain Applicant Tracking System (ATS) data integrity and reporting
• Track and improve key metrics, including time-to-fill, quality of hire, and seasonal staffing effectiveness
• Manage recruiting expenses and assist with budget reconciliation
• Ensure compliance with all employment laws, regulations, and company policies

Qualifications

Required Experience

• 2-3 years of progressive experience in Talent Acquisition, Human Resources, or Resort Management, preferably in a fast-paced or hospitality environment
• Proven success in workforce planning, high-volume, and seasonal staffing
• Strong ability to build relationships and influence stakeholders at all organizational levels
• Demonstrated ability to generate innovative staffing solutions and process improvements
• Exceptional organizational, project management, and problem-solving skills
• Ability to operate with urgency, adaptability, and sound decision-making
• Embodies Hyatt’s Core Values - Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Preferred Experience

• Bachelor’s degree in Human Resources, Business, Communications, or related field
• HR certification (PHR, SHRM-CP/SCP, AIRS, or similar) a plus, or desire to work towards the certification
• Experience with workforce development programs, visa programs, or hospitality staffing initiatives is a plus

Additional Information

This job description is not intended to be all-inclusive. Duties and responsibilities may evolve to meet the needs of the organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.