PALS Project Manager

Location: Harrisburg, PA

Work Arrangement: Hybrid - 60% onsite / 40% remote

Schedule: 8 hrs/day, 5 days/wk, 40 hrs/wk

Interview: On-site

Contract: 07/01/2026 - 12/31/2026. Historically, these roles are extended for an additional year.

Visas Accepted: USC, GC, GC EAD, H1B

Role Overview

The Fish & Boat Commission and Game Commission is seeking a shared Project Manager. The PALS Project Manager comprehensively supports the Pennsylvania Fish and Boat Commission (PFBC) and the Pennsylvania Game Commission (PGC) in all facets of overseeing the specifications and requirements of the Commissions' PALS Systems contract. This role ensures the vendor meets all contractual, technical, operational, and compliance obligations.

Primary Responsibilities

• Serves as the primary point of contact for the vendor and manages all contractual obligations.
• Acts as a key liaison between the PFBC and PGC and the PALS platform vendor to communicate requirements, surface issues, and coordinate enhancements.
• Leads weekly, monthly, and annual vendor performance meetings and special project meetings.
• Ensures deliverables meet quality expectations, timelines, and contract terms.
• Maintains documentation of contract amendments, renewals, and change orders.
• Monitors and reports on Service Level Agreement (SLA) performance, identifying trends and escalating issues as needed.
• Reviews and validates System and Organization Controls (SOC) reports, Disaster Recovery (DR) test results, and other vendor provided compliance artifacts.
• Oversees the change request process, including scoping, prioritization, approvals, and hours tracking.
• Plans and coordinates User Acceptance Testing (UAT) activities with internal teams and the vendor.
• Facilitates load testing and accessibility testing to meet state and federal compliance requirements.
• Ensures the system and vendor activities adhere to accessibility requirements such as WCAG/Section 508.
• Supports audits and reviews related to project activities and system changes.

Required Technical Skills

• Experience managing IT vendors and complex systems.
• Strong understanding of SLAs, contract management, and IT governance.
• Knowledge of system testing practices (UAT, load testing, DR testing).
• Familiarity with accessibility compliance standards.