Sales Lead Protocase

Location: Sydney, NSTerm: Permanent, Full Time (40 hours per week), DaysAnticipated Start Date: ASAPType: In-Office Only Shift Schedule: 10AM to 6PM Full transparency: we work a little differently around here. This isn’t just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that’s just wrong. After all, we spend at least a third of our lives working—so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day? At Protocase, your ideas don’t just matter—they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact. Does this sound like something you’d want to be a part of and help grow? Protocase specializes in custom sheet metal enclosures, panels, and parts for engineers and innovators worldwide, built with unmatched speed and quality. We take the impossible and make it possible for some of the brightest minds on the planet. https://workdifferently.info/ About the Opportunity At Protocase, we believe strong teams are built through trust, clarity, and support. As a Sales Lead, your job is to serve the team—not by doing their jobs for them, but by removing obstacles, coaching with intention, and helping each person grow into their potential. This is a people-first role rooted in leadership through service. You’ll be responsible for guiding your team toward hitting their sales goals by staying close to the work: listening, asking questions, reviewing performance, and supporting follow-through. You won’t just focus on the numbers—you’ll help your team understand what the numbers mean, how to improve, and how to hold themselves (and each other) accountable. You’ll also play a key role in connecting the dots across teams—working with production, R&D, marketing, and others to ensure we’re meeting customer needs with clarity and follow-through. What You'll Be Doing Coaching and mentoring a team of sales reps to meet individual and team sales targets Supporting account managers and sales support teams in understanding their challenges and finding a path forward—through guidance, feedback, and regular check-ins Leading performance conversations rooted in clarity and care—celebrating wins and addressing issues early Reviewing metrics, customer interactions, and documentation to spot patterns and support improvement Working through problems and coaching on how to reduce repeat issues Helping the team stay organized, focused, and aligned with expectations—without micromanaging Collaborating with cross-functional teams to ensure a smooth experience for our customers Bringing energy, focus, and purpose into the day-to-day of your team About You You’re not here to be the star of the show. You’re here to help your team shine—and you know how to do that by building trust, setting expectations, and providing the kind of support that drives real growth. You might be a strong fit if you: Have experience leading or coaching others, especially in a team setting where results matter See leadership as a support role—you help others solve problems, stay accountable, and keep learning Have a solid understanding of the sales process and what makes it successful Are willing to have the tough conversations when needed, while staying constructive and fair Take accountability — you shows up, follows through, and takes responsibility instead of shifting blame Are confident analyzing metrics and using them to guide your conversations Are comfortable using tools like Outlook, Excel, and internal systems to track progress and stay organized Communicates clearly and confidently, building rapport with clients and colleagues alike. Lead with consistency, curiosity, and a calm, energizing presence   Why Join Us? The total compensation package for this role—which includes base salary and a performance-based incentive—starts in the range of $65,000 CAD to $76,000 CAD, with significant potential for growth. You will also enjoy the following benefits: 🏆 Training and Growth: We are proud to offer Leadership Training and other skills development opportunities. 👩‍⚕️ Comprehensive Health Care Plan: Includes Medical, Dental, Life Insurance, and Group Insurance. 🏡 Countless Community Discounts: At local shops and restaurants. 🏋️ YMCA Membership & Pension Plan: Access a cost-shared YMCA membership at 3 months of employment and a Registered Retirement Savings Plan with employer contributions at 6 months employment. 🏖️ Vacation: Receive two weeks of vacation, increasing to three weeks after three years, and four weeks after five years. 🎉 Social Events: Join in on regular social events, including seasonal parties and weekly team lunches. 🍁 Immigration Support: Protocase is proud to support many of our employees with their Immigration applications under the AIP. 🌄 Lifestyle of Cape Breton, Nova Scotia: Enjoy breathtaking hiking trails, stunning beaches, nearby golf and skiing, live music, and a vibrant culture—a lifestyle that marries nature and the great outdoors with a sense of friendship and community unlike anywhere else. ✈ Travel Opportunities: While not required, those who are interested often travel to locations around the globe to support our customers.   If you’re ready to leave behind the ordinary and step into a role where you can thrive, Protocase is the place for you. Join us, and let’s build something incredible together!