Vacancies

Conversation Designer

Conversation Designer
Bright Intelli LLC

Country flag
Virginia, United States
Classification symbol Design and Arts
H-1B
Job posted on April 23, 2025
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Job Description:
My email: dave@brightintelli.com Visa: USC, GC, OR GC-EAD (W2); H1B (C2C)
Position: Conversation Designer Location: Vienna, VA (Hybrid; 2 days/week) Duration: 3 to 5 years contract
Description: UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services
Responsibilities: • Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. • Write conversational content that aligns with our brand voice and user needs. • Work closely with product managers, engineers, and researchers to define and implement conversation strategies. • Use data, user research, and testing to iterate and improve conversations over time. • Define intents, utterances, and response logic for AI/NLU systems. • Help establish and maintain conversation design guidelines and best practices. • Advocate for the user and promote accessibility and inclusivity in language.
Qualifications: • 2+ years of experience in conversation design. • Strong portfolio of conversational work (chat, voice, or multimodal). • Excellent writing and editing skills with an ear for natural-sounding language. • Understanding of design thinking, user experience principles, and accessibility standards. • Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.). • Comfort with ambiguity and a collaborative spirit
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