Need SAP CRM Service Functional Consultant :: Center Valley, PA (Onsite):: LOCALS Required

Role: SAP CRM Service Functional Consultant Location: Center Valley, PA Duration: 12 months
Notes:

• NEED ONLY LOCALS
• OPEN FOR: USC, H1B, H4-EAD, GC-EAD
• 10+ years Exp. required

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities

• Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
• Establish performance benchmarks and hold team to those goals
• Resolve customer conflicts and handle escalation procedures

Qualifications

• Bachelor's degree or equivalent experience
• 3+ years' of customer service
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)