Administration Assistant

Administration Assistant Closing date: 17 April 2026. We’re looking for a proactive Administration Assistant for the Children’s Therapies Service (26 hours per week).Job summaryAs an Administration Assistant you’ll support therapists and clinical teams by managing referrals, coordinating appointments, responding to queries, and maintaining accurate records.Main duties

• Managing referrals and maintaining accurate patient records
• Coordinating appointments and supporting clinic schedules
• Responding to queries from families and professionals with empathy and professionalism
• Supporting therapists with administrative tasks and service reporting
• Ensuring confidentiality and data protection standards are upheld

Qualifications

• GCSE English & Maths at Grade 9-3 (A*-D) or equivalent

Desirable qualifications

• Level 2 qualification (e.g., Business & Admin or Customer Service)
• Good standard of general education

Essential experience

• 12–18 months experience in a customer service or office setting
• Experience using Microsoft Word and Excel
• Experience dealing and communicating with the public
• Good written and verbal communication skills

Desirable experience

• Experience using Systm One or other electronic patient record systems
• Previous NHS experience
• Experience working in a busy office environment

Knowledge & expertise

• Understanding of confidentiality and data protection
• Use of email and electronic diary systems

Desirable knowledge

• Office and secretarial procedures

Practical / Intellectual Skills / Personal Qualities

• Good interpersonal skills
• Ability to work under pressure
• Ability to work as part of a team
• Ability to maintain confidentiality at all times
• Ability to use initiative

Disclosure and Barring Service CheckThis post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.Certificate of SponsorshipApplications from job seekers requiring Skilled Worker sponsorship are welcome and will be considered alongside other applications.Employer detailsCalderdale and Huddersfield NHS Foundation Trust Princess Royal Health Centre / Broad Street Plaza Health Centre, Huddersfield/Halifax, HX1 1UB Website: #J-18808-Ljbffr