Human Resources
If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job Overview
To lead a new Legal & Risk service undertaking complex employee relations investigations, cultural reviews and assessments, report writing, team interventions and facilitating bespoke training working autonomously guided by organisational policies.
Main duties of the job
- To oversee and undertake investigations for all matters relating to clinical and non-clinical employees such as disciplinary, grievance, bullying and harassment and any other matters which may involve an investigation.
- To analyse information often of a highly confidential and sometimes distressing nature and be expected to attend Disciplinary and/or Appeal Hearings to present cases to a panel with the support from a Workforce Advisor.
- Ensure that all aspects of employee relations issues are dealt with in a timely and appropriate manner.
- To create and maintain strong working relationships with key stakeholders and identify areas for collaboration.
- To provide subject matter expertise as and when required.
- To advise and sit on relevant working groups, providing advice to Workforce Directors and NHS Employers in relation to All Wales issues and policies.
- To work with the wider team to draw upon available evidence to advise on preventative action that NHS Trusts and Local Health Boards can implement in relation the recent introduction of the Worker Protection Act.
- To deliver Board and wider team development sessions in relation to risk management of cultural issues.
We pride ourselves on our relationships with our clients and the quality of our service. The post holder will be expected to build strong client relationships quickly and to be able to work at pace. We are committed to innovation and efficiency. We play a key role in delivering change across Wales.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications/Knowledge
Essential criteria
- Postgraduate degree in Human Resource Management or equivalent experience.
- Registration with relevant professional body ( e.g. CIPD)
- Highley specialist knowledge of investigations, intersectionality and external landscape through additional training.
- Evidence of continuing professional development
Desirable criteria
- Willingness to undertake legal qualification.
- NHS Background
- Understanding of partnership working
- Coaching qualification.
- Mediation qualification
Experience
Essential criteria
- Experience of dealing with organisational risk and complex concerns in the workplace.
- Experience working cross-organisationally.
- Evaluating impact of culture interventions.
- Experience of collaborating with a range of stakeholders.
- Evidence of building networks and engaging people professionals with new learning.
- Design and planning of learning content.
- Facilitating learning or training.
- Policy redesign and implementation.
Desirable criteria
- Experience working at a national level.
- Senior Leadership experience.
Skills and Attributes
Essential criteria
- IT Skills/Computer literate to include the ability to learn new technologies and IT introduced.
- Ability to strategically influence and engage.
- Ability to communicate in all formats in plain English, to include report writing, with staff, directors, Welsh Government officials and minister on complex issues.
- Ability to navigate complexity and contention.
- Conscientious, confident, flexible and professional approach to work.
- Ability to prioritise and organise own work whilst being available to support others in the team.
- Ability to recognise own capabilities
- Ability and enthusiasm to train, mentor and professionally supervise more junior members of the team.
- Ability and enthusiasm to grow the work of the department and to build on and broaden the team’s reputation within and outside the NHS.
Desirable criteria
- Experience of writing reports suitable for senior and executive level audiences
- Experience of using social media to promote individual professional achievements and to enhance the firm’s reputation
- Experience of attending Tribunals as a witness.
Other
Essential criteria
- Willing to undertake further professional development
- Able to be mobile within a geographical area.
Desirable criteria
- Welsh speaker (Level 1) or willingness to work towards
We are committed to flexible working and equal opportunities.
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable
Documents to download
- Lead-Senior Investigator - Complex Investigation and Reviews - English JD (PDF, 256.4KB)
- Lead-Senior Investigator - Complex Investigation and Reviews - Welsh JD (PDF, 664.3KB)
- Occupational Health Form (PDF, 1.1MB)
- NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
- NWSSP - About Us (PDF, 6.6MB)
- NWSSP - Our Benefits 2023 (PDF, 487.5KB)
- NWSSP - Buddion (PDF, 491.0KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
- IMTP Summary 2024-2027 (PDF, 13.7MB)
- IMTP Summary 2024-2027 - Cymraeg (PDF, 13.7MB)
Further details / informal visits contact
Name Sioned Eurig Job title Head of Employment Email address sioned.eurig@wales.nhs.uk