Head of MBA Operations

Overview We are seeking a dynamic and strategic leader to join the School of Management as Head of MBA Operations. This is a high-impact leadership role at the heart of our Professional Services team. Reporting to the Director of Operations, you will provide visionary leadership to the MBA Operations team, which brings together three specialist sub-teams: MBA Recruitment & Admissions, MBA Programmes, and MBA Careers.

From attracting top global talent to delivering transformative learning experiences and career outcomes, your leadership will be instrumental in shaping the future of our MBA provision. Our MBA programme is central to the School's global reputation and this role is pivotal in ensuring the successful implementation of the Schools MBA programme. You will collaborate closely with senior academic leaders, including the Associate Dean for Education, the Director of Teaching for MBA Programmes, and the Director of Studies.

Together, you’ll align operational delivery with strategic goals, ensuring our students receive an exceptional experience from application to graduation and beyond. Your work will help ensure that our MBA remains globally competitive and renowned for student success.Responsibilities

• Lead and inspire the MBA Operations team to deliver excellent service in recruitment, programme delivery, and career support.
• Drive strategic development of MBA provision in partnership with academic and professional services colleagues, contributing to the long-term development of the MBA, ensuring it reflects both academic rigour and market needs.
• Champion operational excellence, embedding a culture of continuous improvement and innovation across all aspects of our MBA provision.
• Enhance student experience and outcomes, supporting the development of diverse, ambitious cohorts that enhance the School's global reputation.

Qualifications

• A collaborative leader with the ability to inspire and manage high-performing teams.
• Experience in collaborating with senior academic and professional colleagues.
• Strategic and analytical, with the ability to align operational delivery with broader institutional goals.
• Committed to delivering exceptional student experiences and outcomes.
• Experience in handling complex projects and driving service improvements.

Further InformationThis role is offered on a full-time (36.5 hours per week), permanent basis. For an informal discussion about the role please contact Rohan Surana (Director of Operations). However, please ensure that you submit your application through the university website. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.

We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff.What We Can Offer YouWe're continually expanding our benefits package to better support you and enhance your experience with us. The following examples illustrate some of the many benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days for work-life balance
• A wide range of personal and professional development opportunities including Apprenticeships, online learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Bath a great place to work as well as following us on social media.Right To Work In The UKWe do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our…