Regulatory Operations Senior Manager

Job Description Summary

The Senior Manager of Regulatory Operations will lead global regulatory processes across KISS’s expanding product portfolio—including cosmetics, OTC, medical devices, feminine care, and emerging categories. This role oversees end-to-end regulatory documentation, international product registrations (EU CPNP, UK SCPN, Canada, and other markets), CPSR/PIF management, SDS and WERCS oversight, and compliance readiness for new launches. The position will strengthen RA operational excellence by building scalable workflows, guiding technical reviews, managing cross-functional communication, and ensuring timely regulatory approvals to support global market expansion.

Job Description

Team: Regulatory Affairs

Position Level: Senior Manager

Location: Port Washington, NY (Onsite Hybrid)

Reports To: Director of Legal/Compliance (Jay Song)

• Position Summary

The Regulatory Operations Senior Manager is responsible for leading and managing all regulatory activities across KISS’s expanding global product portfolio, including Cosmetics, OTC, Medical Devices, Drug products, Hair & Chemical products, Feminine Care, and emerging categories.

This role will oversee day-to-day RA operations, establish processes, manage team workflow, and ensure timely regulatory submissions across US, EU/UK, Canada, and other markets. The Senior Manager will act as the primary coordinator for RA activities while collaborating closely with Legal/Compliance, R&D, Product Development, Operations, and Sales teams.

All final regulatory interpretations, risk evaluations, and product launch approval decisions remain under Director of Legal.

The Senior Manager ensures smooth execution, documentation, and cross-functional alignment.

• Key Responsibilities
• Regulatory Operations & Workflow Management
• Lead daily operational management of the RA team (3+ members), including task assignment, timeline management, and review coordination.
• Build standardized workflows, checklists, SOPs, and documentation systems for RA processes.
• Implement structured review stages (working-level review → Director of Legal escalation).
• Ensure consistent, organized communication with internal stakeholders and external partners.
• Global Regulatory Submission & Compliance
• Oversee US, EU, UK, Canada, and APAC market registrations and regulatory submissions for all product categories.
• Coordinate SDS management, EU/UK cosmetic notifications (CPNP and UK SCPN), CPSR/PIF preparation and review, WERCS registrations, international regulatory documentation packages, Certificates of Conformity (CoC) requests, and other regulatory filings.
• Manage and maintain regulatory databases, filing systems, and version control.
• Review marketing and packaging claims for compliance with FDA/FTC guidance
• Product Category Expansion Support
• Support the regulatory onboarding of new business categories:
• OTC Monograph Drug products (Sunscreen, Acne, Dandruff, Hair regrowth, etc.)
• Medical Device (Class I/II)
• Drug products (e.g., minoxidil, salicylic acid)
• Feminine products, personal hygiene products
• Skin care & chemical categories
• Provide operational leadership to ensure all cross-functional teams have clear regulatory requirements and timelines.
• Regulatory Intelligence & Cross-Functional Support
• Monitor regulatory updates across US/EU/CA and prepare internal summaries.
• Assist Director of Legal in evaluating new regulations/monitoring regulatory updates and determining company impact.
• Coordinate with R&D and product development teams on formula changes, ingredient restrictions, claims review, and packaging compliance.
• Issue Escalation & Communication Management
• Serve as first-line RA contact for internal teams, but escalate all risk, interpretation, and compliance matters to Director of Legal.
• Ensure the RA team does not unilaterally block launches or make regulatory interpretations without Legal review.
• Ensure all major RA issues are documented and reported weekly to Director of Legal.
• Maintain a collaborative and transparent team culture with high communication standards.
• Required Qualifications
• Bachelor’s degree in Chemistry, Biology or related scientific field.
• 7–10 years of Regulatory Affairs experience within cosmetics, OTC, or medical device industry.
• Strong operational leadership experience; prior management of RA specialists preferred.
• Hands-on experience with US/EU/Canada registrations, CPSR/PIF, SDS, WERCS, and global compliance documentation.
• Deep understanding of claims review, ingredient restrictions, labeling rules, and regulatory risk frameworks.
• Preferred Qualifications
• Experience managing multiple global categories simultaneously.
• Familiarity with online marketplace compliance, Amazon/Walmart regulatory requirements, and K-beauty products.
• Experience interacting with external labs, testing vendors, and certification bodies.
• Strong project management skills (PMP or RA certification a plus).
• Korean language ability (preferred but not required).
• Reporting & Governance Structure

This Role Will

• Report directly to Director of Legal.
• Provide weekly written updates to Director of Legal on RA status, issues, and timelines.
• Escalate all regulatory interpretations, risk assessments, and borderline product decisions to Director of Legal for final approval.
• Ensure RA team members follow standardized communication channels and do not provide unilateral regulatory positions to cross-functional teams.

Benefits

• Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays

Additional Workplace Offerings (subject To Change Or Eligibility.)

• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• License/Certification Reimbursements
• Corporate Employee Discounts
• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
• Commuter Support (Shuttle Bus Program and EZPass Support)
• Vehicle Perks

Qualification(s)

Education(s):

Bachelor of Arts (B.A): Biology, Bachelor of Arts (B.A): Chemistry

Work Experience

Experience Range IV: 8 - 13 years of relevant experience or industry exposure in a related field

Skill(s)

Cross-Functional Teamwork, Document Controls, Identifying Risks, Process Builders, Project Management, Regulatory Operations, Regulatory Submissions, Verbal Communications, Workflow Management, Written Communication

Language(s)

Korean

Certification(s)

Not Applicable

The anticipated compensation range is

91,000.00 - 172,000.00 USD Annual

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.