Sales Development Representative [SaaS]

Thanks for stopping by and learning more about this role at Sitemate! We’d love to hear from you. Brief overview of this role:We are looking for a Sales Development Representative (SDR) to join our Sydney team, to help accelerate our growth in the Oceania region. This role would be perfect for you if you are an experienced SDR/BDR in both outbound and inbound sales motions. Everything at Sitemate is currently inbound, but we will be experimenting with outbound in future, and you could be a part of building out that process.This role would be great for you if you’ve already had some SDR/BDR experience and are looking to progress. Our inbound lead flow is constant, a dream for any SDR. Alternatively, if you have studied anything business-related, and are looking to start your professional career. Maybe you’ve had some casual sales, marketing or business experience whilst studying, and you’re looking to go full-time, if this is you please also get in touch!You’ll be working closely with the Director of Sales Development and colleagues within the SD function. You will be exposed to both of Sitemate’s founders and cross-functional teams, gaining a broad understanding of how the SaaS delivery model works. You won’t be expected to know anything about tech, or our customer’s industries in the built world - construction, utilities, renewables and building. A strong interest in tech and any prior exposure to these industries would help, but otherwise we’ll teach you everything. Key duties will be to:

• Qualifying and routing inbound leads through three channels; self-service, inside sales and field sales, to book demo meetings for Account Executives (AE's). This will involve assessing potential use cases and the needs of prospects to create interest in our software products.
• Speaking with prospects across phone calls, emails and live chat on our website, as well as internal tools like Slack and Salesforce.
• Conducting deep qualification questioning, presenting relevant content based on the prospects' industry, role and pain points.
• Collaborate with the wider GTM team to acquire and update company-wide knowledge of market conditions, competitors and strategy to support sales objectives.
• Preparing reports, and maintaining/updating best practice resources.
• Conducting customer and prospect site visits; visiting our customers’ and prospects' premises and field sites in order to establish & deepen relationships.

Why should I consider joining Sitemate?

• We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
• We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• You will get a laptop and a budget to set up your home office (monitor, headphones etc).
• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works here.
• Sitemate has grown from 5 people in 2018 to now over 150, and we’re moving into the next stage of growth!
• Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
• Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
• Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.

What is the working environment like at Sitemate?

• We are very transparent - monthly Allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

• Sitemate builds best in class software products for the built world.
• Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour as Generation Z start to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

What kind of skills and experience do I need to have? (Ideally most but not all)

• High level of proficiency in the English language, both written and verbal.
• Negotiating and stakeholder management during the sales process.
• Proven track record of consistently hitting quota.
• Experience with outbound and inbound sales motions.
• Experience conducting digital product demonstrations.
• Experience using Salesforce.

Job Types: Full-time, PermanentPay: $72,000.00 – $90,000.00 per yearBenefits:

• Employee mentoring program
• Employee stock purchase plan
• Free drinks
• Free food
• Parental leave
• Professional development assistance
• Relocation assistance
• Visa sponsorship
• Work from home

Schedule:

• Monday to Friday

Supplementary Pay:

• Commission

Work Authorisation:

• Australia (Preferred)

Work Location: Hybrid remote in Sydney NSW 2000