Sales Consultant

Job descriptionSales Consultant - Campervan RentalsWicked Campers is a global tour de force in 4WD & Campervan rental and we believe road trips are the best way to holiday! Our customers can hire our Campervans, 4WD Campers & Cars from over 14 locations across Australia & New Zealand. We know RVs inside and out as we’ve been renting campervans, 4WD Campers & cars for over 20 years across Australia, New Zealand, the USA, Canada & South Africa.Due to increased demand, we seek a confident, outgoing, and customer-focused person to join our sales team.This role is full-time (40 hours) or can be part-time for the right candidate, Monday – Sunday, based at our Christchurch depot, and we are looking to fill this role as soon as possible.You will also have the opportunity to earn a sales commission. What You Will Do

• Manage inbound customer/sales enquiries
• Provide quotes, co-ordinate and process all sales orders
• Follow up on existing quotes by email, text & call
• Process booking confirmations & invoices, ensuring on-time sales fulfilment
• Manage the efficient and accurate flow of correspondence and information.
• Respond to queries across a multitude of channels including (but not limited to) Live Chat, Phone, email & text.
• Handle general enquiries, ensuring high levels of service is maintained.
• Ensure production output is matched to customer order requirements
• Ensure prompt completion of all after-sales documentation
• Maintain customer information database
• Perform administrative duties as directed

About You

• Excellent interpersonal skills and an empathetic communication style
• Confident around a computer (Excel, Outlook, data entry)
• Comfortable with following processes and procedures
• Good time management and the ability to prioritize tasks and remain calm under pressure
• Experience in Sales & Customer Service, you go above and beyond to provide amazing customer service while closing deals
• Have an eye for detail, be happy to work unsupervised in a team environment but still deliver
• Good time management and the ability to prioritize tasks and remain calm under pressure
• A degree in Business, Marketing or Tourism OR experience in Sales or Customer Service Tourism is highly regarded but enthusiasm and interest in learning is more important! We prefer a raw diamond who is self-driven with enthusiasm and an appetite to succeed within the tourism industry over someone with years of experience but not driven to achieve.
• Fluency in English both written and oral. Speaking either German, Dutch or French is a plus.
• Part-time will be considered for the right candidate, students are encouraged to apply

To apply, please submit the following details:

• Cover Letter (max 1 page)
• Resume (max 2 page)
• When can you start
• Work rights & visa (relevant for Non NZ-residents only)

Please note:

• Only applicants with full work rights will be considered.
• Visa holders are encouraged to apply as long as their visa allows them to work for more than 6+ full-time and they are staying long-term in Christchurch. Please advise if you are a visa holder and when your visa expires.
• We will not consider applications sent through recruitment agencies.

Job Type: Full-timePay: $23.50 – $25.00 per hourExpected hours: 20 – 40 per weekSchedule:

• Rotating roster

Supplementary Pay:

• Commission

Job Types: Full-time, PermanentPay: $24.50 – $26.00 per hourExpected hours: 40 per weekBenefits:

• Visa sponsorship

Schedule:

• 8 hour shift
• Rotating roster

Supplementary Pay:

• Commission

Ability to commute/relocate:

• Christchurch, Canterbury: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your weekend availability?