ICT Support Technician

Highlighting your IT support experience highlights About Us
Jenny & Hana Pty Ltd is a growing transport business based in Erskine Park, NSW. We operate a fleet of trucks under contract with a major, well-known Australian transportation company. As a close-knit team of under 10 employees, we value reliability, efficiency, and seamless operations.The Role
We are seeking a versatile, full-time ICT Support Technician to manage and maintain our business technology and fleet tech systems. You will ensure our office systems and in-cab truck technologies run smoothly to prevent any operational downtime. This is a hands-on role perfect for someone who enjoys a mix of standard IT support and specialized transport technology. Key Responsibilities

• Maintain office IT infrastructure, including PCs, printers, networks, and software.
• Manage in-cab truck technologies, including GPS tracking, telematics, and electronic work diaries (EWDs).
• Troubleshoot hardware and software issues promptly to keep our fleet moving.
• Liaise with our primary contracting partner's IT department to ensure system compliance.
• Manage data backups, cybersecurity basics, and user access for our small team.
• Provide onboarding setup for new devices and communication tools used by our drivers.

Qualifications & Experience

• A diploma or a Bachelor's degree in Information Technology.
• Proven experience in IT technical support or helpdesk roles.
• Familiarity with transport management systems, GPS tracking, or fleet telematics is highly regarded.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills to assist both office staff and truck drivers.
• Current Australian driver's licence and reliable transport to Erskine Park.

What We Offer

• Salary: $75,000 – $80,000 per annum + superannuation (dependent on experience).
• Employment Type: Full-time.
• Visa Sponsorship: Open to qualifying international candidates needing visa sponsorship.
• Stability: A long-term role backed by secure, major company contracts.
• Culture: A supportive, friendly, and close-knit small team environment.

How to Apply
Please submit your resume that highlights your IT support experience and any exposure to transport logistics technology.Pay: $75,000.00 – $80,000.00 per yearWork Location: In person