Head of People & Culture

HEAD OF PEOPLE & CULTUREPremium Hospitality Group | 7 Venues (and Growing)We are a premium hospitality group operating seven established venues, with additional openings planned. Our venues are people-driven, experience-led, and built on strong leadership and culture. As the group continues to grow, we are seeking an experienced Head of People & Culture to own and lead the people function across the business.This is a standalone, senior generalist role with genuine autonomy, working closely with the executive team, venue leaders, and head office.THE ROLEThe Head of People & Culture will be responsible for developing, leading, and executing all people-related strategy and operations across the group, ensuring our teams are supported, compliant, engaged, and set up for long-term success.Key responsibilities include:People Strategy & Leadership

• Act as a trusted advisor to senior leadership and venue managers on all people matters
• Develop and implement people and culture strategies aligned with business objectives
• Build leadership capability across venues through coaching, guidance, and practical frameworks

Employee Lifecycle Management

• Own the full employee lifecycle across all venues: workforce planning, recruitment, onboarding, performance management, development, engagement, and offboarding
• Oversee recruitment strategies for both local and sponsored talent
• Maintain clear performance, feedback, and progression frameworks

Immigration & Compliance

• Manage all immigration and visa sponsorship processes, including compliance, renewals, monitoring, and liaison with migration agents and legal advisors
• Ensure ongoing compliance with Fair Work legislation, Modern Awards, WHS obligations, and employment standards
• Maintain and update employment contracts, policies, and procedures

Employee Relations & Risk Management

• Lead employee relations matters including investigations, performance management, disciplinary processes, and conflict resolution
• Provide pragmatic, legally sound advice in complex or sensitive situations
• Identify and mitigate people-related risks across the group

Culture, Engagement & Growth

• Drive culture, engagement, and retention initiatives in a fast-paced hospitality environment
• Support new venue openings with workforce planning, onboarding, and leadership support
• Build scalable systems and processes to support continued growth

ABOUT YOUYou are a confident, capable People & Culture professional who enjoys ownership, complexity, and working close to the business.You must have:

• A minimum of 3 years’ experience in a senior generalist HR or People & Culture role
• Relevant HR qualifications (e.g. HR, Business, Industrial Relations or similar)
• Proven experience working in hospitality or a comparable operational industry
• Strong, hands-on experience managing immigration and visa sponsorship processes
• Comprehensive knowledge of Australian employment law and awards
• The ability to operate independently while influencing at a senior level
• Strong judgement, discretion, and communication skills

Experience within a multi-venue or premium hospitality group is highly regarded.