Senior Manager Business Development Lead - Managed Services

Line of Service Advisory Industry/Sector Specialism Operations Management Level Senior Manager Job Description & Summary Are you passionate about helping organisations run faster, scale smarter and lead stronger with managed services? Delivery models have fundamentally shifted using globally connected networks and ecosystems and the latest technologies (including AI). Do you thrive in collaborative multi-location environments where your expertise is required to architect and solution complex service delivery models for the benefit of our local clients? PwC Ireland is looking for a Business Development Lead for our Managed Services team, where your capabilities are needed to support our local business development activities, leveraging our global delivery network and 3rd party ecosystem to architect winning managed services and associated delivery chains to meet and exceed client expectations and to continue to grow our managed services business in Ireland. Our Managed Services T eam
At PwC Ir eland, our Managed Services team shapes, solutions and delivers managed services with our global delivery netwo r k and 3 rd party ecosystems with leading organisations across all sectors. We run managed services bu i l t on leading technologies so our cl ients can accelerate their business strategies e nabling them run faster, sc a le smarter and lead stronger in a n increasingly c hanging and complex business landscape.
Purpose-led work you’ll be part of As a Senior Manager Business D evelopment lead with a strong focus on pre-sales activities , you’ll work with our local client teams to identify and assess clie n t opportunities and with our global delivery network and 3 rd party ecosystem to shape, architect, propose and win manag ing services work with our local Irish clients.
You r role i s ke y for co ntinuity d uring th e business development cycle in acting as th e hub between th e local account team and our network and ecosystem. T he delivery of technology enabled managed services, harnessin g th e be st of our global network and 3 rd party ecosyst em . You will be the local lead responsible for pre-sales activities and architecting the solution leveraging the best technology enabled managed service asset s available across our network and e cosystem. Part of you r role is also to work with cl ie n t acc o unt team s helping identify other opportunities to add value to their client . In addition, you will be joining a fast-growing local team and will have a role in further developing and building the loca l team.
R esponsibilities include:

• D irectly identifying and pursuing Managed Services opportunities within your sector, including designing managed service solutions leveraging assets across or global network and 3rd party ecosystem

• U sing your expertise and experience to support other sector account teams to drive their business development activities around Managed Services

• W orking with service architects across the ecosystem to develop tailored services and proposals for local opportunities

• W orking with the local Managed Services leadership to further develop and grow the MS business across all sectors

• B uilding the local PwC internal knowledge and understanding of Managed Services;

• D eveloping collateral and insights to support managed service propositions;

• K eeping up to date on latest trends in Managed Services (e.g. application of AI) and any developments within our network and ecosystem to enhance our managed service solutions and proposals

• C oaching and mentoring of consultant colleagues looking to extend their client portfolios into Managed Services

• Involvement in contracting with our clients and our delivery network and 3rd parties.

• Developing our team with coaching and mentorship to further enhance and build our local managed services capabilities ;

• Working with the local Managed services leadership to further activate, dev e lop and grow the managed services market for Irish clients ;

Experiences and skills

• T rack record in id entifying a nd winning Managed Services opportunities and then supporting engagement delivery

• E xperience in, and understanding of, Managed Services delivery models and contractual and commercial constructs

• E xperience in working with inter-territory delivery ecosystem in developing tailored solutions / services and proposals for clients.

• E xperience in advisory and implementation projects and how they both have a mutually re-enforcing relationship with the building of a Managed Services business

• A n interest in trends in the broader Managed Services market and howe PwC can capitalise on those within the given sector

• A n experienced people leader, with a background of inspiring and developing high-performing teams

• A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in Managed Services

• E ffective communication, both verbal and written

• Strong negotiation and contracting skills with proven experience.

• An experienced people leader, with a background of inspiring and developing high performance teams across multiple locations and cultures;

• A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in managed services .

• Experience driving sales and operational excellence and high-quality standards across managed services teams and processes;

Unlock your potential with PwC Ireland W e believe tha t ch allenges ar e better solved together. We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.
Enjoy PwC’s perks We reward your impac t, and support your wellbeing, through a competitive compensation package, in clus ive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC . ( https://www.pwc.ie/careers-ie/life-at-pwc.html ).
Being appreciated for being you Our most valuable asset is our people and we recognise you fo r it - e nsuring you feel like you belong and that yo u are value d and r ewarded fo r the great work you do every day. PwC is an equal opportunities employer and creating a diverse workforce that is representative of the communities we serve is hugely important to us.
We believe this so much that we have signed up for the Business in the Community Inclusive Workplace Elevate Pledge . ( https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/ )
Our Inclusion First strategy puts inclusion at the heart of our culture - supporting an environment where individuality is embraced, diversity is celebrated and inclusion is valued. Check out our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie .
Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!
We will ensure that everyone is supported throughout and, if required , provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date