Transport Operations Coordinator

Join Our Award-Winning TeamUnited Minibuses and Coaches, established in 1999 and located near London Gatwick Airport, is a leading ground transportation company in the South of England. We provide premium private hire, corporate and emergency transport solutions and UK-based coach tours to FTSE 100 & FTSE 250 clients and public sector partners.We’re growing and are looking for a high-calibre office professional to join our team and develop into a fully qualified Transport Manager. The RoleThis is a hands-on operations and office role supporting the Transport Manager and Directors with the day-to-day running of our fleet and drivers.You do not need to be a qualified Transport Manager already – we will train you and fund your Transport Manager CPC. What you do need are excellent computer skills, attention to detail and the confidence to work in a fast-paced, people-focused environment.Skilled Worker Visa Sponsorhip available (see below) Key responsibilities

• Assist with daily planning and scheduling of minibus and coach routes
• Input and maintain accurate data in our transport and booking systems
• Monitor live jobs, liaising with drivers and clients to resolve issues quickly
• Support with compliance administration – licences, insurance, vehicle inspections, tachograph records, driver files and training records
• Prepare reports for management (e.g. service performance, vehicle usage, incidents, customer feedback)
• Help coordinate vehicle servicing, MOTs and defect rectification with workshops
• Provide professional, timely responses to customer and stakeholder queries by phone and email
• Contribute to continuous improvement of processes and documentation
• Provide general office and administrative support to the Transport Manager and Directors
• As you gain experience and complete your Transport Manager CPC, you’ll gradually take on more responsibility for compliance, safety and strategic planning.

What We’re Looking For Essential

• Strong PC and systems skills – confident with Outlook, Excel, Word and learning new software quickly
• Fast learner who enjoys problem-solving in a fast-paced environment
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Strong organisational skills – able to prioritise and manage multiple tasks at once
• Confident dealing with drivers, customers and senior management
• Full UK driving licence (Category B)
• Willingness to work occasional early starts / late finishes as operationally required

Desirable (nice to have, not essential)

• Category D (PCV) licence and Digital Tachograph card
• Previous experience in transport, logistics, fleet, operations or scheduling
• Experience in an office management, coordination or supervisory role

Skilled Worker Visa Sponsorhip available (see below) Development & ProgressionThis role is ideal for someone who wants to build a long-term career in transport management. We offer:

• Fully funded Transport Manager CPC, with study support and time for training
• A structured progression path towards Transport Manager
• For the right person, genuine long-term potential to progress to senior management or director level

Why Join United Minibuses and Coaches?

• Competitive salary £28,500 – £40,500 depending on experience
• Company pension
• Free on-site parking (Crawley RH11)
• Employee discounts & company events
• Private medical insurance (after qualifying period)
• Supportive, family-run business culture with direct access to senior leadership
• Work with an award-winning operator, recognised by national industry awards

How to ApplyIf you’re highly organised, great with people, and you’re excited by the opportunity to grow into a professional Transport Manager, we’d love to hear from you. Skilled Worker Visa SponsorhipWe welcome applications from candidates who already hold a UK work visa as well as those who may require Skilled Worker sponsorship. Sponsorship support may be available for exceptional candidates who meet the Home Office eligibility criteria.Job Types: Full-time, PermanentPay: £28,584.21-£53,439.38 per yearBenefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Private medical insurance
• Referral programme

Education:

• A-Level or equivalent (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person