System Support Officer

Job Overview
We are seeking a highly skilled and motivated Executive Support Officer to join our dynamic team. The successful candidate will provide comprehensive administrative and technical support to senior executives, ensuring smooth operations and efficient communication within the organisation. This role requires a blend of strong customer service skills and technical expertise, making it ideal for individuals who thrive in fast-paced environments. Duties

• Provide high-level administrative support to executives, including managing schedules, coordinating meetings, and preparing necessary documentation.
• Offer technical support for hardware and software issues, ensuring all systems are functioning optimally.
• Assist in troubleshooting Windows operating systems , providing desktop support as needed.
• Conduct analysis of technical issues and recommend solutions to enhance operational efficiency.
• Maintain network security by managing firewalls and ensuring compliance with organisational policies.
• Deliver exceptional customer service by responding promptly to inquiries and resolving issues effectively.
• Collaborate with IT teams to support computer hardware installations and upgrades, ensuring minimal disruption to operations.

Requirements

• Qualification in a similar role with a strong understanding of technical support processes.
• Solid knowledge of Windows operating systems, Windows Server, TCP/IP protocols, and firewall management.
• Strong analytical skills with the ability to diagnose problems efficiently.
• Excellent customer service skills with a commitment to providing high-quality support.
• Familiarity with computer hardware components and troubleshooting techniques is advantageous.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously.

If you are passionate about providing top-notch executive support while leveraging your technical expertise, we encourage you to apply for this exciting opportunity as an Executive Support Officer.Job Type: Full-timePay: £39,000.00-£41,000.00 per yearBenefits:

• Bereavement leave
• Language training provided
• On-site parking
• UK visa sponsorship

Schedule:

• Monday to Friday

Education:

• Bachelor's (preferred)

Work Location: In personApplication deadline: 17/04/2025
Expected start date: 01/05/2025