Technical Support Consultant

Our client is looking for a Technical Support consultant to assist with current systems.

Knowledge, Skills and Abilities Required:

• Good communication skills - interpersonal, written and verbal
• Ability to manage multiple priorities and meet deadlines in a challenging work environment
• Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
• Ability to perform physical tasks such as lifting and moving up to 50 pounds
• Must have reliable transportation for frequent travel between schools and central office

NOTE: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.

Location: Detroit, MI (On-site)

Contract: 3 months

Skills Required:

• 3 years - Desktop/computer support experience
• Prior experience with VoIP, audiovisual equipment setup and operation
• Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
• Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
• Associate s Degree or similar

Skills Desired A plus to have:

• A+ Certification
• Knowledge of ITIL Foundations
• Expertise and experience working in an urban public school district
• Rate depends on experience
• Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
• Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below