Office Administrator/Customer Service

Full job descriptionOverview
We are seeking a dynamic and organized Office Administrator/Customer Service professional to join our team! This role is vital in ensuring the smooth operation of daily office functions while delivering exceptional service to clients, vendors, and team members. If you thrive in a fast-paced environment, enjoy multitasking, and possess a passion for creating efficient workflows, this opportunity is perfect for you! You will play a key role in managing administrative tasks, supporting team management, and enhancing overall office productivity. Duties

• Manage front desk operations, including greeting visitors and handling multi-line phone systems with professionalism and courtesy
• Oversee schedule management by coordinating appointments, meetings, and calendar updates for staff and executives
• Facilitate vendor management by communicating with suppliers, processing invoices, and maintaining vendor records
• Support human resources functions such as onboarding new employees, maintaining personnel files, and assisting with training & development initiatives
• Handle bookkeeping and basic accounting tasks using QuickBooks to track expenses, process payments, and maintain financial records
• Assist with office management duties including filing, organizing documents, and maintaining office supplies inventory
• Support event planning activities for company meetings, training sessions, or community engagement events

Skills

• Proven experience in office administration or clerical roles with strong organizational skills
• Excellent communication skills with professional phone etiquette and customer service orientation
• Demonstrated ability to supervise or lead small teams effectively
• Proficiency in QuickBooks for bookkeeping and payroll processing
• Strong schedule management skills to coordinate multiple calendars seamlessly
• Experience in vendor management and budgeting to optimize office operations
• Knowledge of medical office management or healthcare administrative procedures is a plus
• Ability to manage human resources functions including onboarding and training processes
• Skilled in filing systems, document management, and maintaining accurate records
• Familiarity with multi-line phone systems, front desk operations, and office technology tools

Join us to be part of a vibrant team dedicated to excellence! We value proactive individuals who are eager to support our organization’s growth while delivering outstanding service. This paid position offers an exciting opportunity to develop your skills across multiple administrative domains while contributing meaningfully to our success.Job Types: Full-time, GraduatePay: £24,420.00-£42,865.59 per yearBenefits:

• Company events
• Employee mentoring programme
• On-site parking
• Profit sharing
• UK visa sponsorship

Education:

• Bachelor's (preferred)

Experience:

• Administrative: 3 years (required)

Work Location: In personJob Types: Full-time, GraduatePay: £24,420.00-£42,865.59 per yearBenefits:

• Company events
• Employee mentoring programme
• On-site parking
• Profit sharing
• UK visa sponsorship

Experience:

• Office Administrator: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person