Telemarketer

We are looking for a passionate and results-driven Salesperson/Telemarketer with a strong understanding of the furniture industry to join our dynamic team. You will play a key role in engaging with customers, understanding their needs, and guiding them through the purchasing process. Your expertise and customer-focused approach will ensure that customers receive the best possible service, whether they’re shopping online or in-store. Key Responsibilities:

• Actively engage with customers via phone, email, and online platforms to understand their furniture and decor needs.
• Provide expert advice on products, including features, benefits, and design options.
• Assist customers in selecting the right products based on their preferences, space, and budget.
• Process orders and provide accurate information on product availability, delivery, and pricing.
• Collaborate with both the online marketing team and the in-store team to deliver a cohesive customer experience.
• Upsell and cross-sell related products to enhance the customer’s experience and maximize sales opportunities.
• Follow up on leads and inquiries to ensure customer satisfaction and retention.
• Maintain a thorough understanding of the company’s product offerings and promotions.
• Contribute to sales targets and achieve performance goals.
• Stay updated on industry trends and competitor offerings.

Desired Skills & Qualifications:

• Proven experience in sales, telemarketing, or customer service, preferably in the furniture or retail industry.
• Strong communication and interpersonal skills, with a passion for helping customers.
• Knowledge of the furniture industry, including trends, materials, and styles.
• A good understanding of finance or the ability to assist with financing options is an advantage.
• Ability to work independently and as part of a team.
• Comfortable using online sales platforms and customer relationship management (CRM) systems.
• Strong problem-solving skills and a proactive approach to customer inquiries.

Why Join Us?

• Competitive salary with performance-based incentives.
• Opportunity to work with a passionate and supportive team.
• Exposure to the furniture industry and the chance to grow your knowledge.
• A dynamic and rewarding work environment where you can make a real impact on customer satisfaction and company success.

If you are enthusiastic about sales and customer service, have a keen interest in the furniture industry, and are excited to help customers find their perfect home pieces, we want to hear from you!Job Type: Full-timePay: $23.80 – $26.00 per hourExpected hours: 40 – 48 per weekBenefits:

• Employee discount
• Visa sponsorship

Schedule:

• 8 hour shift
• Weekend availability

Supplementary Pay:

• Commission

Work Location: In personExpected Start Date: 04/08/2025