Customer Advisor for Banking Sector – French Speaker in Lisbon

Are you ready for a new professional and life experience abroad? Join a strong and people-focused company in Lisbon, where you can develop new skills in a multicultural and dynamic environment. Your responsibilities

• Support banking customers via phone, chat and email
• Provide information about products and services
• Handle complaints and ensure excellent customer satisfaction
• Work closely with your colleagues to deliver efficient and professional assistance

Your profile

• EU citizenship or valid work permit or residency card required
• Native level of French and business proficiency in English
• Motivation and commitment to your work
• Excellent communication and listening skills
• Team player with openness to collaborate with different nationalities
• Willingness to build an international career abroad

Working conditions

• Long-term fixed-term contract, renewable annually
• Full-time position of 40 hours per week with rotating shifts depending on the project

Compensation and benefits

• With accommodation: 1040 € gross per month, shared flat with bills included
• Without accommodation: 1240 € gross per month

For international candidates

• Reimbursement of initial flight expenses after 9 months
• Airport pickup upon arrival
• Annual return flight to your home country within the EU
• Assistance with paperwork and bank account setup
• Free Portuguese lessons, cooking classes, sports activities and social events
• Real career growth opportunities in various paths

Training period

• Paid training from 1 to 4 weeks
• Compensation during training: 50% of hourly wage with lower taxes

Your future companyYou will join an international leader in customer experience management, offering support to major global players in different industries. With a strong focus on people, training and career development, this company ensures a welcoming workplace where you can thrive professionally and personally.