Café Supervisor – Full-Time Role

Café Supervisor – Full-Time Role Permanent | Salary: $68,000 - $71,000 + Super Restaurant award Level 5 Federal Coffee Palace is a unique venue in the heart of Melbourne’s CBD. It is known to regulars and tourists as a haven for enjoying Melbourne’s best food and coffee. We are looking for an enthusiastic and reliable Full-Time Café Supervisor to join our team and take a leading role in the daily operations of the Café & Kiosk. If you love great coffee, creating a warm and welcoming environment, and supporting a smooth, efficient service, this is an excellent opportunity to grow your career. About the Role As a key member of our leadership team, you will oversee front-of-house operations throughout the week, including weekends. You will be responsible for supporting staff, upholding service standards, and maintaining a positive, motivated workplace culture. Key Responsibilities: - Oversee daily front-of-house café operations. - Lead, support, and motivate the team. - Deliver warm, efficient, and consistent customer service. - Manage opening and closing procedures for both the Café and Kiosk. - Assist with training and onboarding new team members. - Maintain food safety, hygiene, and workplace health standards. - Handle POS operations, cash management, and basic troubleshooting of inhouse systems - Work collaboratively with kitchen, barista, and management staff. - Help drive service efficiency and operational improvements. What We’re Looking For - Previous experience as a café supervisor or senior all-rounder. - Strong customer service and communication skills. - Ability to stay calm, organized, and solutions-focused during busy periods. - A hands-on leader with a positive, team-first attitude. - Flexibility to work a rotating roster, including weekends / Public holidays. - Understanding of the Restaurant Industry Award (advantage but not essential). What We Offer - Full-time salary of $68,000 - $73,000 plus superannuation. - Supportive, friendly team environment. - Training and development opportunities. - The chance to genuinely contribute to service quality, team culture, and guest experience. - Stability and long-term career potential within a growing business. How to Apply Please send your resume and a brief cover letter to careers@gatherd.com.au We look forward to hearing from you! Screening Questions

• Do you have experience in a similar role?
• Can you work weekends?
• Will your commute be 20 minutes or less?
• Describe your customer service experience
• Do you have a Responsible Service of Alcohol (RSA)?

Job Type: Full-time Pay: $68,000.00 – $72,000.00 per year Benefits:

• Employee discount
• Professional development assistance
• Visa sponsorship

Work Location: In person Expected Start Date: 10/12/2025