EE- Swedish, Danish, Finnish, Norwegian [329-000217-1]
Adecco Recursos Humanos
Lisbon,
Lisboa,
Portugal
Customer Service
EU Blue Card
All other/unspecified
Job posted on May 19, 2026
APPLY NOW
Job Description:
EE- Swedish, Danish, Finnish, Norwegian [329-000217-1]
Detalhe da Oferta: Do you have experience in customer service?
Do you enjoy helping, supporting, and interacting with different types of users?
Are you looking for a dynamic role focused on relationships and human interaction?
If you are passionate about delivering high-quality support, understanding customer needs, and ensuring a smooth experience at every interaction, we would love to hear from you!
As a Customer Service Representative, you will be a key point of contact for users, helping them access the information or services they need while delivering clear, empathetic, and solution-oriented communication.
Key Responsibilities
Provide first-contact resolution to customer queries and ensure structured follow-up
Offer specialized customer support through written and phone communication
Build meaningful relationships with customers, responding in a courteous, friendly, and professional manner
Meet and exceed customer service quality standards, compliance regulations, and productivity targets
Deliver a high-quality customer experience that reflects company values
Follow management guidelines and actively contribute with feedback
Identify and understand customer needs to provide appropriate solutions
Verify and update necessary information to ensure smooth service delivery
Act as a liaison between users and internal teams
Profile
Fluent in one of the following languages Finnish, Swedish, Danish, or Norwegian (native or C2 level)
Advanced level of English (minimum C1), both written and verbal
Strong communication skills, including active listening and effective phone interaction
Analytical mindset with strong problem-solving skills and attention to detail
Customer-oriented, empathetic, and proactive attitude
Willingness to learn, grow, and adapt in a fast-paced environment
EU citizenship or valid work permit for Portugal (mandatory)
Based in Lisbon or willing to relocate (on-site role)
What We Offer
Permanent contract directly with the company
Competitive salary based on experience
Relocation package for international candidates
Paid professional training
Employee discounts
Private healthcare & dental insurance (after 6 months)
Career development and growth opportunities through internal programs
Engaging company culture and wellness initiatives (EverBetter program)
Job stability and long-term career prospects
Candidate-se aqui
Partilhar
APPLY NOW
- 18-5-2026
- Lisboa
- Ref: 15439240
- Call Center / Help Desk
- Adecco - Recursos Humanos
Detalhe da Oferta: Do you have experience in customer service?
Do you enjoy helping, supporting, and interacting with different types of users?
Are you looking for a dynamic role focused on relationships and human interaction?
If you are passionate about delivering high-quality support, understanding customer needs, and ensuring a smooth experience at every interaction, we would love to hear from you!
As a Customer Service Representative, you will be a key point of contact for users, helping them access the information or services they need while delivering clear, empathetic, and solution-oriented communication.
Key Responsibilities
Provide first-contact resolution to customer queries and ensure structured follow-up
Offer specialized customer support through written and phone communication
Build meaningful relationships with customers, responding in a courteous, friendly, and professional manner
Meet and exceed customer service quality standards, compliance regulations, and productivity targets
Deliver a high-quality customer experience that reflects company values
Follow management guidelines and actively contribute with feedback
Identify and understand customer needs to provide appropriate solutions
Verify and update necessary information to ensure smooth service delivery
Act as a liaison between users and internal teams
Profile
Fluent in one of the following languages Finnish, Swedish, Danish, or Norwegian (native or C2 level)
Advanced level of English (minimum C1), both written and verbal
Strong communication skills, including active listening and effective phone interaction
Analytical mindset with strong problem-solving skills and attention to detail
Customer-oriented, empathetic, and proactive attitude
Willingness to learn, grow, and adapt in a fast-paced environment
EU citizenship or valid work permit for Portugal (mandatory)
Based in Lisbon or willing to relocate (on-site role)
What We Offer
Permanent contract directly with the company
Competitive salary based on experience
Relocation package for international candidates
Paid professional training
Employee discounts
Private healthcare & dental insurance (after 6 months)
Career development and growth opportunities through internal programs
Engaging company culture and wellness initiatives (EverBetter program)
Job stability and long-term career prospects
Candidate-se aqui
Partilhar