Senior Consultant

• Leading independent market research consultancy.
• Reports to Head of Qual & Brand Strategy.
• Partner with Australia's leading services and retail brands.

About the Role My client is seeking a highly skilled and motivated Qualitative Researcher to join their growing insights and strategy team. Acting as 2iC to the Head of Qual & Brand Strategy, this role is ideal for a researcher with up to 10 years of agency experience who is ready to take on greater leadership responsibility. You’ll be responsible for leading and delivering end-to-end qualitative research projects across a range of industries, with a particular focus on financial services, insurance, and retail. This is a fantastic opportunity for someone passionate about human behaviour, storytelling, and uncovering insights that influence strategy and brand direction.
Key Responsibilities

• Lead qualitative research projects from brief to delivery, including design, moderation, analysis, and reporting.
• Act as a trusted advisor to clients, presenting actionable insights that influence strategic decision-making.
• Support and collaborate closely with the Head of Qual & Brand Strategy, stepping up to lead team initiatives when required.
• Stay up to date with qualitative methodologies, trends, and industry innovations, integrating them into client solutions.
• Manage timelines, budgets, and resources to ensure projects are delivered at the highest standard.
• Build and maintain strong client relationships, contributing to account growth and business development opportunities.

About You

• Up to 10 years of qualitative research experience within a market research, brand strategy, or insights agency.
• Proven expertise in end-to-end project management across qualitative research studies.
• Preferred experience working with financial services, insurance, and retail clients.
• Skilled in a range of qualitative methods (focus groups, IDIs, ethnography, online communities, etc.).
• Exceptional communication and storytelling abilities, with a passion for bringing consumer insights to life.
• Comfortable presenting to senior stakeholders and influencing decision-making.
• A team player with strong organisational skills and a proactive mindset.

Why Join Us

• Opportunity to step into a 2iC leadership role with exposure to strategic decision-making.
• Work alongside senior leaders in a dynamic and growing agency environment.
• Access to ongoing professional development, training, and career growth opportunities.
• Flexible working arrangements and a supportive, collaborative culture.

The successful candidate will be a Qual specialist. Someone trained in the art with a recognized qual house and ideally with some international experience. International candidates are encouraged to apply as sponsorship will be made available. Only those candidates shortlisted will be contacted. Apply now.