Principal Analyst, Commercial Operations

We anticipate the application window for this opening will close on - 15 Apr 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Commercial Operations Analyst is responsible for supporting the operational activities that drive the success of the sales organization. This role combines driving commercial excellence, sales analytics, and process improvement to support revenue growth and enhance customer and organizational stakeholder satisfaction. As a core member of the Channel Innovation & Customer Engagement leadership team, the Principal Analyst, Commercial Operations will act as a catalyst for growth, driving the design and execution of innovative commercial strategies that expand market presence, elevate customer engagement, and accelerate revenue performance. The ideal candidate will pair strong analytical and operational expertise with a growth mindset and collaborative leadership style—empowering the sales organization to deliver extraordinary results.

The role requires cross-functional collaboration, process optimization, connection with marketing, and leadership to ensure the sales organization is equipped with the tools, resources, training, and marketing assets needed to succeed. This role reports to the VP, Channel Innovation & Customer Engagement and sits on the Channel Innovation & Customer Engagement (CICE) leadership team.

Commercial Operations and Performance:

• Define opportunities and targets to accelerate growth aligned with the business strategy by leading ad-hoc data analysis and partnership with the sales and marketing leaders
• Create and scale sales processes, systems and tools to enable high performance and achieve objectives
• Streamline workflows, roles, processes and systems to improve operational efficiency, leveraging AI to accelerate time to value
• Prepare quarterly business review analytics; highlighting areas of strength and weakness to improve performance
• Drive automation and integration of sales tools to enhance productivity
• Uncover trends within the data to understand drivers of performance and translate those insights into actionable recommendations for leadership, leveraging and developing AI solutions where concretely valuable

Sales Enablement:

• Translate requirements from ad-hoc analysis to technology teams enabling them to build scalable technology to automate sales processes and analytics to accelerate performance

Cross-Functional Collaboration:

• Partner closely with marketing, sales, and strategy in CICE to align strategies and execution to meet sales goals
• Independently run analysis and hypothesis testing based on business questions from cross functional partners and provide a comprehensive narrative of the behavioral patterns present in the data
• Ability to influence and inspire cross-functional teams to adopt new ways of working and deliver stretch growth goals.

Must Have: Minimum Requirements

To be considered for this role, please ensure these minimum requirements are evident in your applicant profile.

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 7+ years sales analytics experience
• Knowledge of CRM systems (salesforce.com) and sales analytics tools

Preferred Qualifications:

• Master’s degree in Business Administration or a related field
• Experience in the medical device or healthcare industry
• Proven experience in sales operations, sales management, or a related role
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Proficiency in sales tools and technologies
• Strong leadership and team management skills
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R.

• 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$108,000.00 - $162,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

About Medtronic

Medtronic benefits and compensation plans

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.