Houseperson

THE PROPERTY:Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn. WHY US?

• Full Time Team Members receive subsidized, furnished, private room with internet, cable and utilities included.
• Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
• Daily shift meals in our newly renovated staff cafeteria (taxable benefit).
• Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
• Subsidized Gym Membership & Fitness classes at local recreation centre.
• Group Benefit Plan (Health, Dental, Vision) offered at 7th month of employment for Full Time Team Members.
• Employee travel rogram with preferred room rates at Atlific Hotels.
• Discounts on Food & Beverage at 3 onsite restaurants.
• Be part of a culture that believes in developing talent & promoting from within.

DETAILS:

• Located in Lake Louise
• Valid Canadian Work-Permit Required for International Applicants
• Full-time position, average of 40 hours per week
• First 90 days: $19.25 per hour
• After 90 days: $21.25 per hour
• $2/hr summer incentive bonus program (conditions apply)

JOB SUMMARYThe Houseperson promotes a positive image of the property to guests while cleaning and servicing hotel areas under the guidance of Housekeeping Manager. JOB RESPONSIBILITIES:Clean and maintain cleanliness of public areas, conference rooms, staff cafeteria, administration, restaurants, pool and gym, etc. Train new staff members and ensure quality of cleanliness in public spaces.

• Take out garbage and recycling
• Deliver in house food & beverage items, luggage, amenities, and other requests to guest rooms
• Deliver Housekeeping supplies to linen rooms
• Follow Health and Safety rules and guidelines at all times
• Clean hotel rooms upon request
• Report Lost & Found items
• Train new Team Members
• Assist in Laundry Department and clean hotel rooms when required
• Assist with seasonal deep cleaning of hotel and guest rooms
• Maintain cleaning equipment, stocking of carts, chemical trays, and linen rooms
• Report any damages and deficiencies through internal procedures
• Assist the Maintenance Department with grounds work on an as needed basis
• Evaluate performance of Team Members with assistance from Housekeeping Manager
• Perform other related duties as required by the Housekeeping Manager

REQUIRED QUALIFICATIONS:

• Previous customer service experience preferred
• ProServe Certificate preferred
• Energetic, hands-on individual with initiative and integrity
• Excellent customer service skills
• Highly organized and detail oriented
• Work well under pressure, without supervision, independently and as a member of a team
• Able to perform well in a fast-paced work environment
• Good communication skills
• Must be able to push and pull up to 100lbs
• Must be able to lift and carry up to 50 lbs
• Must be able to complete multiple flights of stairs per shift carrying supplies

WORK CONDITIONS:

• Standing, walking, stair climbing for entire shift
• Frequent exposure to elements ** outside/inside
• Exposure to cleaning chemicals with PPE

**PLEASE NOTE, ONLY CANDIDATES LEGALLY AUTHORIZED TO WORK IN CANADA WILL BE CONSIDERED FOR THIS POSITION**Job Types: Full-time, SeasonalPay: $21.35-$23.85 per hourBenefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to commute/relocate:

• Lake Louise, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Cleaning: 2 years (preferred)

Language:

• English (required)

Work Location: In person