Store Operations Lead - Bilingual Mandarin English

We are seeking a highly organized Store Operations Lead to oversee daily operations at our after-school learning center. This role is ideal for someone with strong management experience, excellent communication skills, and a deep understanding of scheduling systems and education operations.Location: Classover Academy, 133-33 39th Ave, Flushing, NY 11354
Salary: $50,000/year (Full-Time, On-Site)
Visa Support: CPT, OPT, H-1B, Green Card sponsorship available
Start Date: May 2025 Key Responsibilities:

• Supervise day-to-day center operations, including staff, teachers, and student scheduling
• Manage course planning, teacher assignment, and class rescheduling
• Provide ongoing training and support to teaching staff
• Maintain high standards of customer service and parent communication
• Oversee invoicing, attendance tracking, and other administrative functions using software tools
• Troubleshoot scheduling and system issues as needed

Requirements:

• Bilingual in English and Chinese
• Strong proficiency with scheduling tools, invoicing systems, and other education or CRM platforms
• Proven experience managing staff and working in a fast-paced education environment
• Strong organizational and problem-solving skills
• Ability to work independently and take ownership of center operations

Preferred:

• Experience in after-school programs, tutoring centers, or private education
• Familiarity with systems like Teachworks, Airtable, or similar software

If you're a proactive and tech-savvy team leader who thrives in an educational setting, we’d love to hear from you!Job Type: Full-timePay: $50,000.00 per yearShift:

• Day shift

Ability to Commute:

• Flushing, NY 11354 (Required)

Work Location: In person