Shift Supervisor - Odessa ONroute

• Now Hiring: Shift Supervisors at ONroute Odessa!

Location: 3745 Hwy 401 Eastbound, Odessa, ON
Directions: Accessed Via HWY 401 Eastbound Between Exit # 599 and # 611
Important: Reliable transportation required – no public transit access.

Lead with Purpose at ONroute
Join a dynamic team where you’ll lead by example and support crew members across some of Canada’s most iconic brands such as Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own ON Market retail store. As a Shift Supervisor, you’ll play a key role in delivering exceptional service and operational excellence in a fast-paced, multi-brand environment.

• What We Offer Our Valued Leaders:
• Competitive Starting Pay: From $19.50/hour
• Education Funds & Benefits:
• Health & Dental coverage
• Employer-matched RRSP
• Tuition Reimbursement
• Overnight Shift Premiums: Extra pay for overnight leadership.
• Free Meals During Shifts
• Paid Leadership Training: We invest in your growth and success.
• Safe & Respectful Workplace: We foster a positive, inclusive environment.
• Your Role as a Shift Supervisor:

The Shift Supervisor’s primary purpose is to support management in overseeing the day-to-day activities of employees, ensuring productivity, accountability, and smooth operations while delivering exceptional customer service and maintaining a safe, positive work environment.

Key responsibilities include:

• Monitor, plan, and observe daily team activities, coordinate breaks, and keep management informed of key issues
• Create and maintain a safe, respectful, and harassment-free workplace
• Model brand standards and follow all company policies and SOPs professionally
• Complete opening, daily, and closing checklists in accordance with company procedures
• Follow all cash handling policies, maintain security of cash, and process voids as needed
• Resolve customer complaints in line with policy and with customer satisfaction in mind
• Practice excellent food safety and sanitation, complying with all health and safety standards
• Place and receive product orders, and assist with monthly inventory counts
• Deliver training across multiple brands for new employees
• Respond to guest injuries or property damage, complete incident reports, and submit timely documentation to HUB/IFM
• What Makes You a Great Fit:
• A natural leader with a positive, team-first attitude
• Experience in food service, retail, or hospitality is preferred
• Strong communication and problem-solving skills
• Ability to multitask and stay calm under pressure
• Willingness to learn and grow in a fast-paced environment
• Why Choose ONroute Odessa?
• Work Close to Home: Convenient for residents of Kingston, Belleville, Napanee, Odessa, and nearby communities
• Build Leadership Skills: Gain valuable experience managing teams and operations
• Serve the Community: Be part of the Thousand Islands experience for locals and travelers
• Supportive Team Culture: Join a crew that values collaboration and service excellence

✅ Ready to Lead the ONroute Odessa Team?
Apply today and take the next step in your leadership journey!

Our Commitment to Diversity & Inclusion
ONroute is proud to be an equal opportunity employer. We are committed to a diverse, inclusive, and accessible workplace. Accommodations are available throughout the hiring process upon request. We also participate in the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP).