Graduate Founding Generalist

Graduate Founding Generalist | Consumer Marketplace Start-up | London | Office-Based | £120k Total Comp
About the CompanyWe are currently partnered with a fast-growing, invite-only subletting marketplace operating across multiple international cities. The company is tackling a deeply human trust challenge within the rental market by building a community-led platform where members connect through mutual networks and shared social proximity.
Over the past seven years, the business has expanded across four countries, facilitating more than 9,000 stays and generating over £3 million in host earnings. London is now its fastest-growing city, scaling organically at twice the pace of previous launches, with no traditional marketing spend and a lean founding team.
About the RoleWe are seeking a Founding Marketplace Generalist to join as one of the earliest team members and play a central role in building and operating the London marketplace.This is a high-impact, hands-on position embedded at the heart of the business. You will work directly with the founding team and take ownership of day-to-day marketplace operations, ensuring strong liquidity between hosts and guests while delivering an exceptional member experience.
The role is office-based in London, five days per week up to 12 hrs, with high expectations around commitment and ownership. The environment is intense, ambitious, and mission-driven, suited to individuals who thrive in fast-paced early-stage settings.
Responsibilities

• Operate and optimise the day-to-day performance of the marketplace
• Ensure seamless matching between hosts and guests
• Deliver high-touch community engagement and support
• Identify gaps in supply or demand and implement corrective action
• Analyse behavioural and marketplace trends to inform growth decisions
• Work cross-functionally with product and engineering to improve automation
• Handle urgent operational issues decisively
• Contribute to scaling processes and infrastructure as the team grows

RequirementsThere are no strict technical prerequisites; however, the ideal candidate will demonstrate:

• Experience in an early-stage start-up, personal venture, or high-responsibility environment
• High levels of resilience and comfort operating in ambiguity
• Strong ownership mentality and bias towards action
• Emotional intelligence and ability to manage community relationships
• Deep curiosity about consumer marketplaces and network effects
• Willingness to commit fully to an ambitious long-term mission
• Openness to relocating internationally in future phases of growth

Compensation & Benefits

• £120k total compensation: £40k base salary + Early-stage equity package
• Visa sponsorship available
• Relocation support to London if required
• One month’s accommodation provided within the platform
• Assistance securing long-term rental
• Two meals per day, five days per week
• Gym membership contribution up to £50 per month

This is not a traditional role. It is designed for individuals who want to be part of building a category-defining consumer marketplace from the ground up and are motivated by impact, ownership, and long-term upside.