Business Analyst 2

Contract Duration: 09/29/2025 – 06/30/2026

Work Location: Harrisburg, PA – Onsite/Hybrid - 1/Day Per Month On-Site (Could Increase Based on Needs)

Interview Type: Microsoft Teams

Residency Requirements: PA preferred but not required

Visas Accepted: USC, GC, EAD, H1B

Description

Our client is seeking a skilled Business Analyst 2 (BA2) to provide support for ongoing initiatives within the Client. The BA2 will serve as a liaison between program stakeholders and technical teams, ensuring that requirements are accurately captured, analyzed, and translated into effective business and IT solutions. The successful candidate will play a key role in requirements management, process improvement, and solution validation.

Responsibilities

• Work with stakeholders to elicit, document, and validate business, functional, and technical requirements.
• Translate business needs into detailed user stories, functional specifications, and acceptance criteria.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions to ensure clarity and completeness.
• Create and maintain business process models, workflows, and use case scenarios.
• Collaborate with project managers, developers, testers, and end users throughout the project lifecycle.
• Assist in defining project scope, objectives, deliverables, and timelines.
• Support quality assurance efforts by reviewing test plans, test cases, and validating outcomes against requirements.
• Track and manage change requests, ensuring business needs remain aligned with project goals.
• Facilitate communication between technical and non-technical stakeholders to resolve issues and clarify requirements.
• Prepare business, functional, and technical documentation for internal and external use.
• Contribute to the development of training materials, user guides, and post-implementation support documentation.
• Provide ongoing support and analysis for system enhancements, upgrades, and process improvements.

Required Skills & Experience:

• Minimum of 5 years of professional experience as a Business Analyst.
• Strong background in requirements gathering, documentation, and stakeholder engagement.
• Experience with business process modeling, data mapping, and workflow analysis.
• Solid understanding of the Software Development Lifecycle (SDLC).
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Visio, or similar modeling/documentation tools.
• Strong analytical, problem-solving, and critical thinking abilities.
• Excellent verbal and written communication skills, with the ability to engage diverse stakeholder groups.

Highly Desired Skills:

• Experience working with state or local government agencies, particularly in human services.
• Familiarity with Client systems, applications, and data processes.
• Knowledge of Agile, Scrum, or hybrid project methodologies.
• Experience writing and managing user stories in Agile tools (e.g., Jira, Azure DevOps).
• Understanding of data analysis, reporting, and metrics tracking.