Job OverviewWe are seeking a dedicated and enthusiastic Japanese/Mandarin speaking Front of House Team Member to join our vibrant team. This role is crucial in providing exceptional service to our guests, ensuring a welcoming atmosphere, and maintaining high standards of food safety and preparation. The ideal candidate will have a passion for hospitality and a commitment to delivering an outstanding dining experience.
Responsibilities- Greet and welcome guests with a warm and friendly attitude.
- Take orders accurately and efficiently, ensuring all dietary requirements are noted.
- Assist in meal preparation and food preparation as needed, adhering to food safety standards.
- Serve food and beverages promptly while maintaining a clean and organised service area.
- Collaborate with kitchen staff to ensure timely delivery of meals.
- Maintain cleanliness of the front of house area, including tables, chairs, and serving stations.
- Handle customer inquiries and complaints professionally, ensuring guest satisfaction.
- Support catering events as required, contributing to the overall success of the service.
Skills- Previous restaurant experience is highly desirable, showcasing familiarity with front of house operations.
- Experience in catering or culinary roles is advantageous, particularly in meal preparation and food safety practices.
- Strong cooking skills are beneficial for assisting in kitchen operations when necessary.
- Excellent communication skills to interact effectively with guests and team members.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving and customer service excellence. Join us as a Front of House Team Member where your contributions will be valued, and your passion for hospitality will shine!
Job Type: Full-timePay: £13.00-£18.00 per hourExpected hours: 45 per weekBenefits:
- Company pension
- UK visa sponsorship
Work Location: In person