UX Researcher
University of Wales Trinity Saint David
Swansea,
Swansea,
United Kingdom
Research and Science
Salary
29605 - 32982 GBP /YEAR
Job posted on May 15, 2025
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Job Description:
This is an exciting time to be joining the University as we continue our mission of transforming education and, by doing so, transform the lives of the individuals and communities connected to us.
If you work with us, you will belong to a community of dedicated people working together to achieve our mission. Whatever your area of expertise, UWTSD offers a work environment that is welcoming and inclusive. We have many different roles at the University, from academic experts, to professional and technical services staff; each one plays a part and can make a difference. We are proud of our people and they are at the heart of everything we do.
We are also proud of our history and our connection to it. The University’s Royal Charter is the oldest of any University in Wales and England after the Universities of Oxford and Cambridge. Today, we are a modern, confident and ambitious institution with campuses across 3 counties in South West Wales, as well as a campus in London and Learning Centres in Cardiff and Birmingham.
Learn more about the University and what it has to offer you by visiting our website here. We look forward to receiving your application.
UX Researcher
Vacancy Ref 51533 Location Swansea or Carmarthen Salary £29,605 - £32,982 per annum Closing Date Monday, June 16, 2025 We are establishing a new multi-disciplinary team with responsibility for the delivery and continuous improvement of digital content distributed through our main external website and staff intranet. This role will be part of a team of experienced specialists who will work collaboratively to ensure a user-centred approach that provides a great user experience, with engaging, relevant and accessible content that meets (and exceeds) user needs. Ultimately, the team’s work will create high performing digital experiences that will help prospective students and other external stakeholders to choose to study and work with UWTSD and enable colleagues to more effectively find and share information. These new roles will sit alongside the other teams in the wider Marketing department such as social media, Advertising and Content Marketing. -THE ROLE - The UX Researcher is responsible for understanding user needs and behaviours for one of more digital products. This includes the main external website and staff intranet. You will systematically design and conduct user research to collect and analyse data to help inform product and content design. As the ‘user voice’ you will help develop and continuously improve the user experience and optimise their content journeys to successfully accomplish their goals. You’ll be the champion for user needs across the organisation, influencing stakeholders to foster a research-led culture. As UX Researcher, you will work closely and collaboratively with others across the wider department to support the University’s strategic marketing objectives. The role will also work collaboratively with both technical and design teams in Digital Services to plan and execute successful delivery of new products. In this hands-on role, you will own research initiatives from discovery to delivery, working closely with colleagues within the multidisciplinary delivery team, such as Content Designer, Senior SEO Officer, and Content Editors to lead research, challenge assumptions and embed user insights into every decision. Please refer to the job description for details on the essential criteria required for this role. - ADDITIONAL INFORMATION - - Annual leave entitlement is 28 days’, plus 8 bank holidays and 4 University closure days pro rata - For information on our staff benefits, please copy and paste this link into your browser: https://www.uwtsd.ac.uk/jobs - This role may be eligible for sponsorship subject to Home Office salary threshold requirements https://www.gov.uk/skilled-worker-visa/your-job (grade 5 and above) - This application process does not include the option to submit a CV. Therefore, your application will be assessed based on your application and supporting statement Closing date: 16 June 2025 – 11:59pm Interview date: TBC Function Marketing Status Full Time Type Permanent Hours 37
APPLY NOW
If you work with us, you will belong to a community of dedicated people working together to achieve our mission. Whatever your area of expertise, UWTSD offers a work environment that is welcoming and inclusive. We have many different roles at the University, from academic experts, to professional and technical services staff; each one plays a part and can make a difference. We are proud of our people and they are at the heart of everything we do.
We are also proud of our history and our connection to it. The University’s Royal Charter is the oldest of any University in Wales and England after the Universities of Oxford and Cambridge. Today, we are a modern, confident and ambitious institution with campuses across 3 counties in South West Wales, as well as a campus in London and Learning Centres in Cardiff and Birmingham.
Learn more about the University and what it has to offer you by visiting our website here. We look forward to receiving your application.
UX Researcher
Vacancy Ref 51533 Location Swansea or Carmarthen Salary £29,605 - £32,982 per annum Closing Date Monday, June 16, 2025 We are establishing a new multi-disciplinary team with responsibility for the delivery and continuous improvement of digital content distributed through our main external website and staff intranet. This role will be part of a team of experienced specialists who will work collaboratively to ensure a user-centred approach that provides a great user experience, with engaging, relevant and accessible content that meets (and exceeds) user needs. Ultimately, the team’s work will create high performing digital experiences that will help prospective students and other external stakeholders to choose to study and work with UWTSD and enable colleagues to more effectively find and share information. These new roles will sit alongside the other teams in the wider Marketing department such as social media, Advertising and Content Marketing. -THE ROLE - The UX Researcher is responsible for understanding user needs and behaviours for one of more digital products. This includes the main external website and staff intranet. You will systematically design and conduct user research to collect and analyse data to help inform product and content design. As the ‘user voice’ you will help develop and continuously improve the user experience and optimise their content journeys to successfully accomplish their goals. You’ll be the champion for user needs across the organisation, influencing stakeholders to foster a research-led culture. As UX Researcher, you will work closely and collaboratively with others across the wider department to support the University’s strategic marketing objectives. The role will also work collaboratively with both technical and design teams in Digital Services to plan and execute successful delivery of new products. In this hands-on role, you will own research initiatives from discovery to delivery, working closely with colleagues within the multidisciplinary delivery team, such as Content Designer, Senior SEO Officer, and Content Editors to lead research, challenge assumptions and embed user insights into every decision. Please refer to the job description for details on the essential criteria required for this role. - ADDITIONAL INFORMATION - - Annual leave entitlement is 28 days’, plus 8 bank holidays and 4 University closure days pro rata - For information on our staff benefits, please copy and paste this link into your browser: https://www.uwtsd.ac.uk/jobs - This role may be eligible for sponsorship subject to Home Office salary threshold requirements https://www.gov.uk/skilled-worker-visa/your-job (grade 5 and above) - This application process does not include the option to submit a CV. Therefore, your application will be assessed based on your application and supporting statement Closing date: 16 June 2025 – 11:59pm Interview date: TBC Function Marketing Status Full Time Type Permanent Hours 37