Operations Manager

Lead Where It Matters — On the Ground, In Real Time

At 4C Group, operations don’t happen behind a desk — they happen on the floor, in the cold rooms, and alongside the people who keep supply chains moving
.
As a national leader in fixed-price container packing and unpacking, we support some of Australia’s largest logistics and cold-storage providers. With a growing team of 600+ across five states, our reputation is built on strong partnerships, operational precision, and doing the job right every da
y.
With continued growth in Queensland, we’re looking for a hands-on Operations Manager to take ownership of our QLD branch and drive performance, safety, and culture across multiple client sit
es.
This is a high-impact leadership role for someone who thrives in fast-moving environments and enjoys being at the centre of operations, people, and decision-mak
ing.
About the
Role
Based in Hemmant, you’ll lead daily operations across several customer locations, ensuring safe, efficient, and high-quality container unloading services — often within fast-paced cold-storage environ
ments.
You’ll manage a core team of 5–6 staff (including Area Managers and office support), who in turn oversee 150+ frontline workers each day. Your focus is ensuring they have the resources, workforce coverage, and leadership needed to consistently d
eliver.
You’ll work closely with clients, recruitment, and senior leadership, acting as the key operational voice for Que
ensland.
What You’ll Be Respon sible ForOperational L

• eadership
  Oversee daily operations across the
• QLD branchSupport and mentor Area Managers and sup
• port staffConduct regular client s
• ite visitsEnsure MPS, SLA, DIFOT and OTP targets ar
• e achievedDrive safe, efficient unloading within required

timeframes
Workforce &am

• p; PlanningPartner with recruitment to maintain strong labo
• ur coverageCoordinate training, inductions, and workfor
• ce planningMonitor performance and implement i
• mprovementsEnsure teams are resourced to meet operatio

nal demands
Client & Stakeholde

• r EngagementBuild strong relationships with
• key clientsIdentify growth opportunities within exist
• ing accountsAct as the senior operational contact i
• n QueenslandCollaborate closely with executiv

e leadership
Reporting &am

• p; CompliancePrepare monthly KPI and perfor
• mance reportsMaintain audit-ready documentati
• on within BMSEnsure WHS compliance and champion s
• afety cultureProvide clear reporting on branc

h performance
Team

• & CultureLead and develop the operation
• s support teamDrive accountability and perform
• ance standardsSupport development and succe
• ssion planningFoster a positive, high-perfo

rmance culture
About YouYou’re a proactive leader who takes ownership, solves problems quickly, and communicates w
ith confidence.
You’l

• l ideally bring:
  Experience in container logistics, warehousing, transpor
• t, or labour hireStrong operational lead
• ership backgroundProven ability managing both frontline and
• leadership teamsSolid organisational and decis
• ion-making skillsUnderstanding of WHS and safety-f
• irst environmentsExperience with scheduling or business m

anagement system

• s
  Highly regarded:Cer
• tificate IV in W
• HSForklift LicenceDiploma/Degree in Logistics, Mana

gement, or

• similar
  Why Join Us$95K – $105K salary
• + travel allowanceF
• ree on-site parkingSupportive, high-
• performance cultureQuarterly events, BBQs
• & celebrationsOngoing lea
• dership developmentClear pathway into broader

national leadership
🌏 Visa sponsorship opportunities available after successful completion of a 6-mo
nth probation period