Vacancies

Customer Support Desk Manager

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Customer Support Desk Manager
Elegant EnterpriseWide Solutions, Inc.
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Montpelier, Vermont, United States
H-1B
Job posted on May 14, 2025
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Job Description:
Required Services:
  • Considerable Help desk/ Call Center experience
  • Advanced PC and network troubleshooting skills
  • Knowledge of interfaces
  • Thorough knowledge of help desk software and procedures
  • Able to troubleshoot, analyze issues, recommend effective solutions without direction.
  • Working knowledge of training principles and practices
  • Knowledge of the principles and practices of public relations
  • Strong ability to exercise independent judgment and discretion in the interpretation and application of federal, state and departmental policies, rules and regulations
  • Strong ability to communicate effectively, both orally and in writing
  • Strong ability to establish and maintain effective working relationships


Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.
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