Experienced Local Host

Veriu Group is an Australian hospitality company that develops and operates boutique hotels and serviced apartments under the Veriu Hotels & Suites and Punthill Apartment Hotels brands, focusing on design-led, locally connected stays for corporate and leisure travellers. An Experienced Local Host is typically responsible for welcoming guests, providing local guidance, coordinating bookings or activities, and ensuring a positive customer experience. The exact duties depend on the employer (such as a hotel, vacation rental company, tour operator, or hospitality platform). Job Description Common responsibilities include:

• Greeting and checking in guests.
• Providing information about local attractions, restaurants, and transportation.
• Responding to guest inquiries by phone, email, or messaging.
• Coordinating guest arrivals, departures, and special requests.
• Resolving guest complaints professionally.
• Inspecting properties or facilities to ensure cleanliness and readiness.
• Working with housekeeping and maintenance teams.
• Maintaining booking records and preparing reports.
• Promoting local experiences and services.

Pay: $4,500.00 – $6,500.00 per month Benefits:

• Childcare assistance
• Dental insurance
• Health insurance
• Life insurance
• Maternity leave
• Parental leave
• Visa sponsorship
• Vision insurance

Work Location: In person