Office and Administrative Support Worker (Full-Time

Pathway Tutoring Services LLC is seeking a dedicated and detail-oriented Office and Administrative Support Worker to support daily administrative and academic operations. This position plays a critical role in coordinating communication between administrative leadership, academic staff, tutors, and families, within a dynamic educational environment.This is a permanent, full-time position and may be used for employment-based immigration sponsorship (EB-3 / PERM process). Key Responsibilities

• Provide front desk support, including answering calls and emails
• Maintain and organize digital and physical files, reports, and schedules
• Coordinate tutor schedules, classroom usage, and attendance tracking
• Assist with onboarding of staff and communication with families and tutors
• Serve as liaison with third-party vendors (accounting, payroll, marketing)
• Manage data using internal systems and learning management platforms
• Provide basic IT and system troubleshooting support
• Assist with individualized education plans (IEPs) and special education coordination
• Ensure compliance with internal procedures and external regulatory requirements

(Full duties aligned with Department of Labor filing) Minimum Requirements

• Associate’s degree in Social Communication, Education, or related field
• Minimum of 24 months of experience in administrative or educational support roles
• Bilingual in Portuguese and English (required) due to business necessity (over 40% of clients are Portuguese-speaking)
• Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling tools
• Strong organizational, communication, and multitasking skills
• Ability to work in a fast-paced, team-oriented environment

Preferred Qualifications

• Experience in tutoring centers, schools, or educational environments
• Familiarity with learning management systems (LMS)
• Experience supporting special education or IEP coordination

Additional Information (PERM Compliance)

• This position is offered in compliance with U.S. Department of Labor requirements for permanent labor certification.
• U.S. workers who are qualified, willing, and able to perform the job are encouraged to apply.
• The employer will consider all applicants in accordance with applicable laws and regulations.

Pay: $53,955.00 per yearWork Location: In person