Retail Store Supervisor

Job Summary
We are seeking a dedicated and proactive Retail Store Supervisor to oversee daily operations within our retail store at Watford . The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. You will be responsible for managing team performance, driving sales, and ensuring the store is well-organised and efficiently run. Duties

• Supervise and manage store staff, providing guidance and support to ensure high levels of performance.
• Implement sales strategies to meet or exceed sales targets while maintaining excellent customer service.
• Oversee daily operations, including inventory management, merchandising, and maintaining store standards.
• Conduct regular training sessions for staff on product knowledge, sales techniques, and customer service best practices.
• Handle administrative tasks such as scheduling and reporting on sales performance.
• Foster a positive work environment that encourages teamwork and collaboration among staff members.
• Address customer inquiries and resolve issues promptly to ensure a satisfactory shopping experience.
• Maintain effective phone etiquette when communicating with customers and suppliers.
• Inventory: Maintaining inventory levels, ordering new stock, and taking inventory of goods for sale.
• Store maintenance: Ensuring the store is clean and orderly, and that merchandise is displayed properly.
• Sales: Achieving sales targets, documenting and reporting sales information, and developing marketing strategies.
• Budget: Managing the budget and ensuring resources are allocated.properly•Procedures: Implementing and maintaining procedures to prevent theft and wastage.
• Shift schedules: Developing shift schedules that comply with labor code•Employee morale: Boosting employee morale.
• Market trends: Monitoring market trends to offer popular products.

Qualifications

• Proven experience in retail management or a supervisory role within a retail environment.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent leadership qualities with the ability to motivate and inspire a team.
• Proficient in sales management techniques with a track record of achieving sales goals.
• Strong administrative skills for managing store operations efficiently.
• Multilingual abilities are advantageous for serving diverse customer needs.
• A commitment to providing outstanding customer service and fostering a welcoming atmosphere.

If you are an enthusiastic leader with a passion for retail and team management, we encourage you to apply for this exciting opportunity as a Retail Store Supervisor.Job Types: Full-time, Fixed term contractPay: £38,700.00 per yearBenefits:

• Company pension
• Employee discount
• Flexitime
• Free parking
• Sick pay
• Store discount
• UK visa sponsorship

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: In personApplication deadline: 14/07/2025
Reference ID: Vimco - Retail Store Supervisor