Academic Casework Officer​/Maternity Cover

Position: Academic Casework Officer (Maternity Cover) Ref: 40402
Academic Casework Officer (Maternity Cover) Brighton, UKHoursFull time or part time hours considered up to a maximum of 1 FTE/ 36.5 hours per week. Requests for flexible working options will be considered (subject to business need). Grade 5 starting at £29,959 to £34,132 per annum, pro rata if part time.Contract TypeFixed Term ContractAbout the roleAn opportunity has arisen for an Academic Casework Officer to join the Student Administration team at the University of Sussex. We are seeking a highly motivated and confident individual who has a demonstrable understanding of regulations and procedures, and who would enjoy developing a detailed understanding of how to apply regulations and procedures objectively and equitably while also being sensitive to students’ needs. As part of the wider Student Administration team, the postholder will work with the Academic Casework Manager and two other Academic Casework officers, in processing Exceptional Circumstance Claims and academic appeals. A key part of the role requires the ability to communicate in writing, complex and sensitive points with high levels of accuracy, diplomacy and attention to detail.About youYou will have a demonstrable understanding of working within regulations and procedures within a large organisation, ideally within an HE setting. A good understanding of the challenges that students from varied backgrounds often face would be advantageous. You will have the skills to manage your own workload, prioritise accordingly and be confident in using your judgement when making Exceptional Circumstance and Academic Appeal decisions.About

our DivisionThe Division of Student Experience is all about our students. We work diligently to ensure that all our students are supported and have positive meaningful experiences in our University. We are led by our Student Experience Director and her Leadership team. Our services focus on Academic Quality, Student Data & Records, Careers & Entrepreneurship, Advice & Guidance, Complaints & Conduct, and Student Wellbeing. We work collaboratively with our Schools and Divisions to ensure our students have an environment that will further enhance their potential and equip them to pursue their goals and aspirations. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that. Please contact Lisa Clark, Academic Casework Manager, () for informal enquiries. The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Visa Sponsorship Queries:
This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship. Please be aware that any role graded below 5.3 or £30,960 per annum will not be eligible for sponsorship. If you are experiencing any issues using our application portal or if you require adjustments to be made to the selection process, please contact us on (01273) 873743 or recruit men to discuss your requirements.#J-18808-Ljbffr