Customer support with Swedish in Lisbon

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

• Efficient and fast online recruitment process
• We do NOT require previous experience, we will teach you everything
• Work in Lisbon, Portugal

The project:

Our client is a global organization delivering innovative solutions and services to customers worldwide. The company focuses on providing high-quality products and building long-term relationships with both individual and business clients, ensuring an excellent customer experience at every stage of cooperation.

Your Role:

As a Customer Support Specialist, you will be responsible for supporting existing clients and ensuring a positive customer experience. You will act as the main point of contact for customers, assisting them with inquiries, resolving issues, and coordinating with internal teams to provide timely and effective solutions.

Key Responsibilities:

• Providing professional support to customers via phone, email, and virtual meetings
• Handling customer inquiries and resolving issues on time
• Building and maintaining strong, long-term customer relationships
• Supporting customers with orders, documentation, and general account-related matters
• Ensuring accurate and up-to-date records in internal systems
• Collaborating with internal departments to deliver effective solutions
• Identifying opportunities to improve customer satisfaction and service processes

Requirements:

• Fluency in Swedish language (must be at least C2)
• Communicative level of English language ( at least B2)
• You live in Lisbon, Portugal
• Previous experience in Sales is a plus

What we offer:

• Full time contract
• Base salary without accommodation: 1346€/month
• Base salary with accommodation: 1606€/month
• Public and Private health insurance provided by the employer

FOR INTERNATIONAL CANDIDATES:

• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Free Portuguese lessons, sports activities, cooking lessons and much more!!

Interested in a new adventure? – APPLY TODAY to start your new job!

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.