Assistance Manager

Assistant Manager – Dairy Queen We Provide PNP Support.About Us10122755 Manitoba Inc. is a small business located in Gimli, MB R0C 0C7. We are committed to providing excellent customer service in a fast-paced, team-oriented environment while creating opportunities for employee growth and development. Our work environment includes:

• Modern work environment
• Food provided
• Growth opportunities

Responsibilities

• Assist the Store Manager in overseeing the daily operations of the Dairy Queen restaurant.
• Lead, coach, and motivate team members to deliver outstanding customer service and maintain high operational standards.
• Schedule, supervise, and support employees during shifts to ensure efficient store operations.
• Train new employees on company policies, food preparation, food safety, customer service, and operating procedures.
• Monitor food quality, product presentation, and cleanliness to ensure Dairy Queen brand standards are consistently met.
• Handle customer inquiries, complaints, and resolve issues professionally to ensure customer satisfaction.
• Prepare, cook, and serve food products according to recipes and company quality standards.
• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.
• Assist with inventory management, ordering supplies, receiving deliveries, and minimizing food waste.
• Monitor labour costs, productivity, and assist in achieving sales and profitability goals.
• Perform cash handling duties, including opening and closing procedures, cash reconciliation, and bank deposits as required.
• Ensure all Point of Sale (POS) transactions are processed accurately.
• Assist with store opening and closing procedures and maintain security of company assets.
• Support the Store Manager in implementing company policies, promotions, and operational initiatives.
• Maintain a clean, organized, and welcoming restaurant environment at all times.
• Perform other duties as assigned by the Store Manager.

Requirements

• Previous experience in a food service, restaurant, or hospitality environment is required.
• Previous leadership, shift lead, supervisor, or assistant management experience is preferred.
• Strong knowledge of restaurant operations, food preparation, food safety, sanitation, and inventory control.
• Proven leadership skills with the ability to coach, motivate, and develop employees.
• Excellent customer service, communication, and conflict resolution skills.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong organizational, problem-solving, and time management skills.
• Experience with cash handling, POS systems, and daily cash reconciliation.
• Basic computer skills and the ability to prepare schedules and operational reports are considered an asset.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 kg (55 lbs).

Note: This job description is intended to describe the general responsibilities of the position. Employees may be required to perform additional duties as assigned by management.Job Type: Full-timePay: $18.00-$19.00 per hourBenefits:

• Language training provided

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person