Personal Assistant to Director

Personal Assistant to DirectorLocation: New Zealand (Better Burger Operations)
Employment Type: Full-Time
Industry: Hospitality / Food & Beverage / Service BusinessAbout the RoleWe are seeking a highly organized and proactive Personal Assistant to support a Director who owns a diverse portfolio including a Service business and Hospitality ventures, with exclusive license rights to the Better Burger brand in New Zealand.In this dynamic role, you will serve as the right-hand support for the Director, with primary responsibility for overseeing the day-to-day operations and administrative management of the Better Burger store. This is a unique opportunity for someone who thrives in fast-paced environments and has a passion for the hospitality industry.Key ResponsibilitiesBetter Burger Store Management & Operations:

• Oversee daily store operations in the Director's absence, ensuring smooth service delivery
• Coordinate with store management, kitchen staff, and front-of-house teams
• Monitor inventory levels, supply chain logistics, and vendor relationships
• Track sales performance, customer feedback, and operational KPIs
• Ensure compliance with Better Burger brand standards and food safety regulations
• Assist with rostering, payroll coordination, and staff scheduling

Executive Support:

• Manage the Director's complex calendar, appointments, and travel arrangements
• Prepare correspondence, reports, and presentations for both service and hospitality businesses
• Handle confidential information with discretion and professionalism
• Act as the primary point of contact between the Director and internal/external stakeholders
• Coordinate meetings, site visits, and franchise-related engagements

Business Administration:

• Process invoices, expense reports, and basic financial tracking
• Maintain organized filing systems for both business entities
• Assist with project coordination and implementation of new initiatives
• Support licensing compliance and franchise reporting requirements

About YouEssential Skills & Experience:

• 2+ years of experience in a PA, EA, or operations coordination role (hospitality experience highly regarded)
• Strong understanding of restaurant or retail operations
• Exceptional organizational skills with the ability to multitask and prioritize effectively
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and POS/restaurant management systems
• High level of discretion and ability to handle sensitive information
• Valid driver's license and flexibility to travel between locations as needed

Personal Attributes:

• Self-starter with a "can-do" attitude and problem-solving mindset
• Adaptable and resilient—comfortable with ambiguity and changing priorities
• Strong interpersonal skills with the ability to build relationships across all levels
• Genuine interest in the hospitality industry and brand development
• New Zealand work rights and residency or valid work visa

What's on Offer

• Competitive salary package based on experience
• Opportunity to work with an established and growing brand (Better Burger)
• Exposure to multiple business sectors (Service & Hospitality)
• Dynamic, varied role with real autonomy and impact
• Potential for career growth within an expanding business portfolio
• Supportive working environment with a driven, entrepreneurial Director

Job Type: Full-timePay: $25.00 – $27.00 per hourExpected hours: 40 per weekBenefits:

• Visa sponsorship

Work Location: In person