Job Title: Business Systems Analyst Location: Arlington, VA - Remote Duration: Long-term (12+ Months) USC/GC - Need Federal client experience/ Public trust clearance OR any security clearance Description: Systems Requirements and Acceptance TestingPerform systems analysis,
develop requirements documentation, and
create and conduct customer acceptance tests for all components of the PTR system (more than 45 separate interfaces and components).• Analyze new business requirements or changes to existing requirements and
generate test data for the following areas:• Retail and Commercial Mailer systems• PTR• Extra Services• Mailing Services• Confirm Services• Ground Shipping• Expedited Services• Scanners• Global Business• Business Mail Entry and Payment Technology• Operations and Engineering• Web (
internet, intranet, Web Tools, Click-N-Ship)• Call Center / IVR• EDW and PTR Reports• Same Day and Delivery Day Specific Products• MyPO•
Gather business needs documentation from business owners throughout the organization.•
Develop requirements documentation for each required change according to established standards provided by Client•
Develop customer acceptance test plans, including
detailed test data (input and expected output).•
Analyze business and technical requirements and design solutions.• Conduct acceptance tests using:
- Intelligent Mail Device (IMD) scanners
- Commercial Mailer Electronic Files / Extract files
- Intranet & Internet tracking screens
- Product Tracking and Reporting (PTR) web applications
- Program Registration system
- Electronic Marketing Reporting System (EMRS)
- Expedited Service Specialist (ESS)
- PTR reports
- Call Center Agent screens / IVR system
- Enterprise Data Warehouse (EDW)
- PostalOne!, POS ONE, APCs
•
Produce detailed test result documentation.•
Develop status reports and test schedules.•
Analyze and document PTR business logic, including
database and processing rules.•
Maintain documentation for Confirmation and Extra Services products.•
Analyze current PTR processes and recommend improvements.• Perform
ad-hoc research and analysis using Client tools.• Participate in
database design and data modeling.
Consulting Activities• Perform
consulting activities and provide
technical assistance for the Mail and Package Information Systems group.• Perform
expert-level consulting for the
Product Tracking and Reporting System (PTR).• Act as
technical liaison between business and IT teams.• Provide
subject matter expertise (SME) to internal and external stakeholders.• Support
peer review sessions to strengthen requirements documentation.• Provide expertise on
customer files and extracts.• Provide
advisory services to management.• Deliver outputs to
Manager / Program Manager / designee.• Recommend
system improvements aligned with business goals.
Additional Required Skills/Experience•
Minimum 13+ years of experience in technology or software developmento
Bachelor’s degree required (or equivalent experience)o Ability to
work independently across functional dutieso
Certifications/licenses may be required (case-specific) Additional Provisions• Must be able to obtain
Public Trust Clearance•
US Citizen / Green Card / H1B required• Must have lived in the
United States for the past 5 years• Travel restriction:
< 6 months outside US (last 5 years)