IT Systems & Support Coordinator

IT Systems & Support Coordinator (Part-Time)Location: Bayswater, WAWe are a growing WA-based manufacturing business seeking a practical, hands-on IT person to support and improve our internal systems.We have used external IT support for many years, but we are now looking for someone who can develop a deeper understanding of our business and systems, provide faster support, and help guide future improvements.This is a flexible part-time role with long-term potential as the business expands.What you’ll be doing:

• Providing day-to-day IT support across office and factory operations
• Troubleshooting hardware, network, and user issues
• Assisting with hardware upgrades and system improvements
• Helping management better utilise technology across the business
• Supporting reliable and efficient business operations

We are also interested in someone who:

• Has broader interest in systems, automation, software, or AI tools
• Enjoys improving how businesses operate through technology
• Likes solving practical real-world problems

What we’re looking for:

• Strong practical IT troubleshooting skills
• Good understanding of hardware, networks, and business systems
• Ability to work independently and take ownership
• Good communication with non-technical staff
• Positive and practical mindset

Nice to have (not essential):

• Experience with CRM systems or business software
• Interest in automation or AI tools
• Basic scripting or software development capability

This role is NOT for someone who:

• Only wants reactive ticket-based support work
• Avoids responsibility or ownership
• Needs highly structured corporate environments

This role IS for someone who:

• Wants to become a trusted internal IT resource
• Enjoys variety and practical problem-solving
• Wants to help improve how a business operates
• Is interested in long-term systems improvement

What we offer:

• Flexible part-time arrangement
• Variety and responsibility
• Opportunity to grow with the business
• Positive and growing business environment

Working Holiday Visa applicants welcome. Sponsorship may be considered for the right candidate.Apply now.Pay: $45.00 – $70.00 per hourBenefits:

• Professional development assistance
• Visa sponsorship

Application Question(s):

• Describe the types of IT systems and environments you have supported.
• Describe a technology improvement or automation you have implemented.
• Are you comfortable supporting both office users and operational/factory environments?

Work Authorisation:

• Australia (Preferred)

Location:

• Bayswater WA 6053 (Preferred)

Work Location: In person